Category Archives: aparajita

actually, now that i come to think about it

i ended the last post with “i will never figure out these people”, and, after looking, half-heartedly, at the other options on the web for aparajita, i think part of what may be motivating people like kent is the box, and not the incense itself.

the old box is very distinctive, and it was used in, basically, the same form (they changed the colours, slightly, some time between the 1960s and the 1980s) pretty much ever since they started producing incense in boxes… the company has existed since the 1920s, so it’s a very distinctive and recognisable brand…

the new box is just a design change. the incense is exactly the same.

i had a customer a few years ago (who am i kidding, i haven’t heard from him in 15 years), who bought aparajita from me. he was a guitar player from new york, who had actually played with george harrison and ravi shankar, and he bought it from me because i was the only agarbathiwala who carried “the authentic” aparajita. it was through him that i learned about ALL the knock-off, “look-alike” brands of NOT aparajita that were out there. i learned a lot more, once i knew what to look for, and i’ve actually got a collection of “not aparajita” boxes. when mavana changed the box design, he was intensely frustrated, because he said the incense was different. as with everything from india, they have a very strict recipe that they follow to the letter… most of the time, ganesha willing… so the end product is 99.5% reliable… but that other .5% can be REALLY out there.

personally, i have NEVER noticed a big difference between the incense in the old box (yes, i still have several old boxes, and some of the “look-alike” boxes, for comparison) and the incense in the new box…

but, for some people, “aparajita” apparently stopped existing when they changed the box. i found at least two web sites where aparajita was listed, along with pictures of the old box, that said something along the lines of “out of stock, discontinued”…

but, look, people… i’ve got loads of it, right here! 😉

201012 HPOI
201012 HPOI

Ă,-PĂ,-RĀ’-JĬ,-TĀ, agarbathiwalas

i had to go to the pharmacy to pick up a prescription for moe. the pharmacy was closed for lunch, so i went across the street to the safeway, to get food. as i was checking out, my phone rang. it was an “unknown caller”, which usually means that it’s a robot/scam call, and i am usually able to tell this within a VERY short period of time after answering the call…

so i answered it.

it was NOT an automated fraud call at all, but i had some considerable difficulty understanding the guy, because of the fact that his phone was cutting in and out like a crazy monkey, not to mention the ambient noise at the checkout stand in safeway, but eventually i worked out that it was kent, from laguna beach, who is an agarbathiwala (he didn’t use that word, but that’s what he is) and he is interested in purchasing wholesale quantities of aparajita, for resale in laguna beach.

wonderful… i think… but… 😒

he can’t figure out how to use my web site. apparently he’s accessing the web site on the same cell phone from which he’s calling me. that, combined with the fact that i don’t use my cell phone for web access most of the time, means that he can’t find the incense he wants, and i can’t direct him, because i don’t know what he’s seeing.

also, i tell him that, as far as wholesale orders go, i already put the word out to a number of agarbathiwalas that i know, who, either, didn’t respond at all, or responded by telling me that boxes of aparajita aren’t available in the US, and the only way to get it is to go to india, buy it in bulk, bring it back, and put it into your own packages.

which is patently false, according to my own, personal, recent experience…

so i get the very strong impression that this guy may be one of those people who want to use me and my years of experience and connections to stock their own stores with exotic incense.

which is only exacerbated by the fact that he says, if it can’t be a “wholesale” order, he’ll just mark up my price (which is really reasonable, given what i had to go through to get it), rather than buying at a “wholesale discount”… 😒

he wants to make an order over the phone — another typical ploy used by these people. i, patiently, tell him that i can’t process credit card payments any way other than the web site, and if he wants to order over the phone, it will involve him snail-mailing me a check or money order, which will have to clear before i will ship out anything.

oh, he says, sounding disappointed…

okay, he says, he’ll check out the web site, and make an order.

i go to the pharmacy, pick up moe’s prescription, and am on the way home, when the phone rings, again. it’s kent, again. he can’t find the incense he’s looking for. also, he wants to know how long it takes me to ship things out, and how i ship things. i explain it as succinctly as i can, and get off the phone, because, well, i’m driving… 😒 but the phone rings again,it’s kent, again and he STILL can’t figure out my web site. 😒

i expect that, by the time i get home, he will have made an order, and called me to ask why i haven’t shipped it out yet… 😒

but…

then he texts me. i’m back at the point i was at when i was checking out at the safeway, with all the ambient noise, but i’m at home, and there’s no ambient noise, there’s just this text message, which is a photo, and nothing else. i know it’s from kent, because it’s the same number that he has been calling me from, but there’s no text, just a photo. the photo is, from all appearances, a photo of a computer screen which has four overlapping photos of a VERY OLD box of aparajita.

by this time, i have gotten home. i text back that the manufacturers of aparajita changed the design on the box a few years ago, and text him a couple of photos, one of the new box, and one of the old box, with the reassurance that it’s exactly the same incense, only the box has changed.

and then…

nothing.

no order, no more phone calls, or texts… nothing.

i will never figure out these people. 😖

sigh…

getting old sucks. 🤬

i got home this afternoon, and took the small doggie outside, and, as i was going down the stairs from the deck, my right foot hit a slippery spot on the third step from the bottom, and i fell, bruising my back and legs, and scraping my right arm, which reached out for support, but reached in the wrong direction, because of my brain injury. 😒

the dog experienced a rather rough landing, but she wandered off without more than an “oof” when she hit the ground. she’s fine.

i lay on the ground for a few minutes, deciding whether or not anything was broken (as far as i can tell, nothing was), and breathing hard, because my back REALLY hurt, while the doggie wandered, obliviously, around the yard.

fortunately, i had my phone, so i called moe, who called the neighbour, who came to help me, but all she actually did was pick up the doggie, because i couldn’t bend over.

at this point, i have taken ibuprophen and applied ice, and i can sit down without too much difficulty, although i can still REALLY feel my lower back, and i probably will be able to do so for the next few days.

in other news, i got my first order for 10 boxes of aparajita today. the guy actually wrote me while i was in the process of updating my web site, and wanted to make a “special order”. my guess is that i’ll have two or three more orders for 10 boxes, before the week is out… at $90 bucks a pop… 👍😉

also, i got a new monitor. the old one is an VGA 17″ flat screen from a few years ago. the new one is a HDMI 24″ flat screen from this year… it’s awesome, how much real estate is in the difference between 17″ and 24″

the end of (this) saga

okay, as i reported here, the HPOI arrived on friday, at 1730. i went to WFS, but was informed that i had to get the shipment cleared through US customs, before i could pick it up.

customs operates under “normal” business hours, i.e. 9-to-5, M thru F, so i figured i was going to have to wait until monday.

the “carrier certificate” that WFS gave me said that i had to pay an ISC fee, which worked out to $89 if i paid it online, or $125 if i paid it in person, so, while i was waiting — saturday and sunday — i took the opportunity to pay it online, so that i would have yet another impediment taken care of before monday.

the “carrier certificate” also, CLEARLY said that the date that storage charges started accruing was 201012, which was further impetus to get things rolling as quickly as possible.

note, that THIS ENTIRE TIME i have been getting EXTREMELY CONFLICTED messages about whether or not i would need a broker. at this point, everything i have heard leads me to believe that i would NOT need a broker to pick up my shipment of incense.

this morning, i contacted customs, got their new address (because they just moved, and nobody at WFS knew where), and went down to clear my shipment.

when i got there, i talked with a US customs agent, who told me that, because my MAWB said that the value of the shipment was more than $800, but less than $1,000, i would have to have a broker clear the shipment.

way back when i was arranging all of this, i specifically remember (backed up by email from 200824) arun giving me precise numbers: “USD 7.45 PER DOZENS”, which amounts to $357.60 for 48 dozen boxes. i also specifically remember (backed up by a different email from 200824), arun telling me “Please note Air freight is additional.”, so when he sent me a proforma invoice that said $986.40, i presumed that it meant “$357.60 for the incense, and $628.80 for shipping”… but it wasn’t itemised, and i overlooked that point.

i SHOULD HAVE gotten an itemised MAWB, but i didn’t.

so, i spent some time on the phone, talking with brokers, who quoted me around $400 just to get my foot in the door, and then i connected with lisa, from Frontier North America — a very nice, helpful lady who is going to get my business the next time around — who assured me that, because i was actually paying more for shipping than i was for the actual product, that she would clear my shipment, and provide a surety bond, for $182.22, so i said go for it, and half an hour later, my shipment was cleared through customs.

miracle. 😒

then, i went back to the airport, to WFS, who informed me, because i didn’t have a broker, who could clear my shipment on friday, after business hours (despite the fact that customs was CLOSED for “normal people” like me), that i had to pay a $110 storage fee — which was EXACTLY the thing that i was trying to AVOID by picking up the paperwork on friday, after normal business hours — and then they had a problem charging me the storage fee, because i had already paid the ISC fee, and they couldn’t charge me as a “guest” because the computer wouldn’t let them create two different accounts with the same MAWB number. finally, they told me that their web site wasn’t meant for people with iphones, which meant that i would have to go home to use my computer at home to “set up an account” so that they could charge me a storage fee, before i could pick up a shipment that i was already there to pick up… 😒

 

 

 

 

 

 

fortunately, after talking to two other managers, i finally talked the third manager into waiving the $110 storage fee, and, after scanning my drivers’ license (because my passport wouldn’t fit in their automatic scanning device 😒) they “gave me permission” to pick up my HPOI.

and i managed to get through the whole thing without swearing, losing my temper, or stomping out of various offices, as good as it would have felt.

201012 HPOI paperwork
201012 HPOI paperwork
201012 HPOI
201012 HPOI
201012 HPOI
201012 HPOI
201012 HPOI
201012 HPOI
201012 HPOI
201012 HPOI

now i’ve got a web site to update. 😉

Ă,-PĂ,-RĀ’-JĬ,-TĂ,

part of what i am worried about is the ISF, which nobody told me about last time, which resulted in my having to pay a $400 fine for “importing without filing an ISF”… but, apparently, the ISF is only needed for ocean cargo… and, if it is needed for air freight, nobody has told me about it yet… but nobody told me about having a “broker” or a “continuous bond” last time, either, and i ended up having to get one at the last minute, at extra, added expense…

but, i paid the money this morning… i initiated an international wire transfer to india, so they’ve got my money, now, and if they don’t actually send me incese, at this point, i will be extremely pissed off.