Tag Archives: HPOI

the end of (this) saga

okay, as i reported here, the HPOI arrived on friday, at 1730. i went to WFS, but was informed that i had to get the shipment cleared through US customs, before i could pick it up.

customs operates under “normal” business hours, i.e. 9-to-5, M thru F, so i figured i was going to have to wait until monday.

the “carrier certificate” that WFS gave me said that i had to pay an ISC fee, which worked out to $89 if i paid it online, or $125 if i paid it in person, so, while i was waiting — saturday and sunday — i took the opportunity to pay it online, so that i would have yet another impediment taken care of before monday.

the “carrier certificate” also, CLEARLY said that the date that storage charges started accruing was 201012, which was further impetus to get things rolling as quickly as possible.

note, that THIS ENTIRE TIME i have been getting EXTREMELY CONFLICTED messages about whether or not i would need a broker. at this point, everything i have heard leads me to believe that i would NOT need a broker to pick up my shipment of incense.

this morning, i contacted customs, got their new address (because they just moved, and nobody at WFS knew where), and went down to clear my shipment.

when i got there, i talked with a US customs agent, who told me that, because my MAWB said that the value of the shipment was more than $800, but less than $1,000, i would have to have a broker clear the shipment.

way back when i was arranging all of this, i specifically remember (backed up by email from 200824) arun giving me precise numbers: “USD 7.45 PER DOZENS”, which amounts to $357.60 for 48 dozen boxes. i also specifically remember (backed up by a different email from 200824), arun telling me “Please note Air freight is additional.”, so when he sent me a proforma invoice that said $986.40, i presumed that it meant “$357.60 for the incense, and $628.80 for shipping”… but it wasn’t itemised, and i overlooked that point.

i SHOULD HAVE gotten an itemised MAWB, but i didn’t.

so, i spent some time on the phone, talking with brokers, who quoted me around $400 just to get my foot in the door, and then i connected with lisa, from Frontier North America — a very nice, helpful lady who is going to get my business the next time around — who assured me that, because i was actually paying more for shipping than i was for the actual product, that she would clear my shipment, and provide a surety bond, for $182.22, so i said go for it, and half an hour later, my shipment was cleared through customs.

miracle. 😒

then, i went back to the airport, to WFS, who informed me, because i didn’t have a broker, who could clear my shipment on friday, after business hours (despite the fact that customs was CLOSED for “normal people” like me), that i had to pay a $110 storage fee — which was EXACTLY the thing that i was trying to AVOID by picking up the paperwork on friday, after normal business hours — and then they had a problem charging me the storage fee, because i had already paid the ISC fee, and they couldn’t charge me as a “guest” because the computer wouldn’t let them create two different accounts with the same MAWB number. finally, they told me that their web site wasn’t meant for people with iphones, which meant that i would have to go home to use my computer at home to “set up an account” so that they could charge me a storage fee, before i could pick up a shipment that i was already there to pick up… 😒

 

 

 

 

 

 

fortunately, after talking to two other managers, i finally talked the third manager into waiving the $110 storage fee, and, after scanning my drivers’ license (because my passport wouldn’t fit in their automatic scanning device 😒) they “gave me permission” to pick up my HPOI.

and i managed to get through the whole thing without swearing, losing my temper, or stomping out of various offices, as good as it would have felt.

201012 HPOI paperwork
201012 HPOI paperwork
201012 HPOI
201012 HPOI
201012 HPOI
201012 HPOI
201012 HPOI
201012 HPOI
201012 HPOI
201012 HPOI

now i’ve got a web site to update. 😉

second to last HPOI post for 2020

the HPOI arrived yesterday.

according to the people at Worldwide Flight Services (which is the umbrella company that handles British Airways Cargo in seattle), i have to pick up documentation, take it to customs, so that it can be cleared, pay an ISC fee (Importer Service Charge, which is, basically, their way of “legally” taking a cut of my action), and then they can release the shipment to me.

customs is closed over the weekend. also, they just moved, and nobody at WFS knows what their new address is… 😒

and, because of the fact that WFS doesn’t accept credit cards, i would have had to pay $125 for the ISC fee, if it weren’t for the fact that i actually went down to the airport last night to pick up the documentation (so that i don’t have to go through that step on monday, when customs is open), the guy pointed out that i can pay the ISC fee online, and it will only cost $89… so i did that.

the “documentation” they gave me is, basically a “carrier certificate” which is a receipt for services rendered by the carrier (which is what i pay the ISC fee for), four copies (out of at least seven, total) of the MAWB, one for the destination airport, one for “my agent” (which is me), one for the consignee (which is also me), and one “extra copy”, a “MAWB/CBV Acceptance Statement”, which basically, says that the shipment isn’t anything vague or illegal, is being shipped by a legitimate shipper who is not a criminal, and is being received by a person who is not a criminal, and a MYSTERY ENVELOPE which is stapled shut, THREE TIMES ON BOTH ENDS, which, from indications of the writing on the outside, was stapled shut in india, when the shipment was loaded, and i have NO CLUE what it contains…

now, all that’s left is for me to wait until monday, contact customs, find out what their address is (i think it’s in burien, but i’m not sure), go down and get the documentation stamped, and then go back to the airport to…

PICK UP HPOI!!!‼‼‼😀😎👍👍👍

whew…

okay, this is an interesting development…

i got a phone call, yesterday, from suni, at CEVA Logistics, whose first language is english, and who doesn’t pepper her communications with bizarre, multi-letter acronyms that i don’t understand…

and, what she told me was, essentially, that arun has been right all along — which makes me VERY glad i didn’t send that email that i felt like sending him a few days ago…

basically, they’ve shipped out today, at 0700 bangalore time, on BA118, there’s a stop over at london heathrow, and then it’s on to seattle, on BA49, and i should have 31kg (68.34lb) of incense by friday at 1730. someone at the airline is supposed to contact me immediately upon arrival — although how is still somewhat of a question… they don’t have my phone number, and if they have my email address, it’s not on the MAWB. the only address that IS on the MAWB is my street address, so, theoretically, they could snail-mail me, but that would take longer than it took for the incense to get here, so i don’t think that’s a viable option… and i still don’t know exactly how they are supposed to contact me, but i suppose i’ll find that out on friday…

and a WHOLE BUNCH of my customers are going to be extremely happy. i guess this is probably as close to being a “drug dealer” as i will ever get… 😉

okay, that last bit is a lie… i actually was a drug dealer, for a while, about 30 years ago. i sold weed and acid to a few friends for about 6 months, until the supply dried up… but it’s that sort of feeling. 🤣

this

this is my imaginary response to the email that i got from arun’s customs clearing agent, melvyn.

obviously, since i’m posting it here, you can presume that it is because, if i actually sent it, i probably would NOT be receiving any incense from arun, any time soon.

On 03/10/2020 00:34, sspf wrote:
> Importer Security Filing (ISF)
>
> It is USA Govt Compliances. Hence consignee Clearing
> aware about this.

so, when you said, on 200930 that i wouldn’t need a customs clearing agent, you were… what?

wrong? 😒

On 30/09/2020 01:04, Arun Mysorein wrote:
> Hello, No need for any agent, you can talk to airline ,
> take delivery order
> and get the goods from the airport.

it should be fairly obvious, at this point, that this is NOT the way it’s going to happen… 😒

> It should filed
> online 72 Hrs before the last departure air/ seaport station.

meaning that, if you notify me when the shipment is loaded on the airplane, it’s already too late.

could you PLEASE notify me 72 hours BEFORE the shipment is loaded, so that i won’t have to pay more than i already do, for things that i won’t use?

> If we file from here the agent
> will take $ 100 for this service. It is better consignee
> Or their agents do at their end.

so, let me get this straight: $100 is too much for you to pay, but it’s perfectly okay for ME to be saddled with extra fees and fines because i don’t know these things, and, because YOU think it’s okay to tell me the EXACT OPPOSITE of what i should know in order to AVOID paying these extra fees and fines.

and, once again, MELVYN references an agent, which, you have assured me, i don’t need! 🤬

if i hadn’t already sunk more than $900 into this incense deal, i would cancel it right here and now. 🤬

this is NOT the way to do business and have me as a customer. 🤬

GAH!!! 😠

so i wrote to arun at mavana, concerning my impression that he had not given me all the information. he wrote to his customs clearing agent(!), melvyn — and copied me — who informed him (and me) that the consignee’s customs clearing agent(!) should have been aware of all this…

the immediately previous email i got from arun said that i would not need a customs clearing agent, or a single entry bond. now, his customs clearing agent tells me exactly the opposite! 😒

melvyn also said “If we file from here the agent will take $ 100 for this service. It is better consignee Or their agents do at their end.”

in other words, it’s better for the consignee (me) to pay this, rather than “us”, because “It is USA Govt Compliances.” and it costs “us” more money that the consignee could be paying.

the problem, if all of the web sites i’ve been reading are correct, is that, from the consignee’s (my) point of view, the customs clearing agent’s fee is $125, the single entry bond is a minimum of $75, and that’s before we start talking about fees for the ISF.

so, it’s an extra $100 from them for the ISF… which they are, apparently, unwilling to pay…

or it’s an extra $200 from me before we even get to the ISF… 😒

and i know, from past experience, that if the shipment gets loaded without the ISF being filed, then i have to pay $400 for a continuous bond, rather than $75 for a single entry bond, plus i get to pay another $400 (or more, the maximum is $10,000) for importing without an ISF. 😒

i’m guessing that i’m going to have to pay more money to get this HPOI into the united states. 😒

this had better be worth it. 😒