Tag Archives: hybrid elephant

damn!

i have recently discovered that i have been ripped off by two different companies since december. the first one was the host servicie that i was so excited about a few months ago, 1&1 internet, who, i have since discovered, earned an "F" from the Better Business Bureau for “Number of complaints filed against business, Failure to respond to complaints filed against business, Number of complaints filed against business that were unresolved and Overall complaint history with BBB”. they “bait-and-switched” me into a contract for hosting services that ended up costing 12 times more than i would have agreed to, and then, in spite of the fact that their headquarters is in germany, they claimed to not understand when i told them that 4/10 didn’t mean the 10th of april, it meant the 4th of october…

the second company is Pipeline Data Processing, otherwise known as SecurePay, which also has an "F" from the BBB, has a reputation for holding funds, and charging you for things after you’ve already cancelled your account – like they did with me. and they said that it was all in the contract i signed, but i never signed a contract. the contract they sent me when i complained about the $300 withdrawal had a scan of my signature that could have been off a check or something… but i NEVER signed a contract. i was actually lead to believe that there wasn’t going to be any long-term contract.

the thing that pisses me off so much, though, is the fact that i would have learned about these rip-offs simply by typing the name of the company and the word “complaints” into google. instead, i figured that it was okay because the people sounded sincere, and signed up with both of them, and got ripped off. i am not immune to the very big stupid… 😡

i’m going to have to close my business account and open another one, because of pipeline data processing’s propensity for random charges well after my contract was cancelled, i’ve already got an investigation going at the bank, and the pipeline representative recommended that we file a police report for fraud, because they weren’t going to look into it otherwise.

The Shit Box™!!

The Shit Box
The Shit Box
The Shit Box™ has arrived, and it is truely awesome. at this point, they’re $25 for pre-orders, and they’re already an indespensible item for camping, travelling and the Oregon Country Fair – no more long lines at the porta-pottys in the morning! i can poop when i want to, in the privacy of my own campsite, and dispose of the “evidence” in the food waste bin without a second thought. it would also be good for Burning Man, but i’m not looking for conveniences for a festival that i will never attend again, so i’ll pretend that i didn’t even mention it.

progress?

i’ve discovered what the problem is with my linux box: i tried to upgrade directly from hardy to jaunty without going through intrepid first. it really wasn’t my fault, i just did what the upgrade application told me to, but that doesn’t make my box any less broken. fortunately, i appear to have found a linux guru on kubuntuforums.net who is the eternal optimist and thinks that i can probably rescue my box without having to reinstall. i’m up for it, but i would also be up for reinstalling if it doesn’t work out. meanwhile i’m learning all about aptitude -f install and dpkg --force-overwrite -i and other arcane goodies that go over the heads of about 90% of the other kubuntu users out there. and my linux box is still broken. oh well…

i got an order for 3000 postcards yesterday, which will ultimately be sent to japan, and i mowed the lawn for the first time this year as well. also i’ve got a BSSB rehearsal later this evening, so despite my broken linux box and my ongoing depression, i’m keeping busy enough that it doesn’t hurt as much.

ETA, 5:00pm: the linux guru i met turned me on to skype, which i now have installed on my mac, so if any of you are inclined to actually talk to me, i can be reached at przxqgl. we didn’t get very far, but i am more convinced than ever that we will actually be able to rescue this box instead of reinstalling it. i’m now doing a remote ssh to the linux box and running all the commands on my mac, which saves me getting confused over which keyboard i’m typing into.

update

happy 4/20. i’d be consuming more holy vegetable, but i still am terrifically short of breath and coughing a lot as a result of being sick still. i’ve been vapourising a bit and even that has been causing me to cough. i suppose i could probably make some ghee or something…

they’re putting on a new roof, so that it won’t leak any longer. it’s only about two years overdue, but there’s no point in complaining about it now. the dogs are being quiet, in spite of the roofers right over their heads, making all kinds of noises which dogs would definitely find suspicious. we’ll see how long that lasts.

the $300 withdrawal from my bank account has had a band-aid put on it, but it’s still an open and sucking chest wound. at this point i’m done talking with people until i hear from the bank concerning my contesting of the charges. moe has taken over talking with the people who actually withdrew the money, and considering that i never actually signed anything, combined with the fact that the first time i ever even heard about an “early cancellation fee” was when i checked my bank account on thursday, she seems to think that there’s a more-than-likely chance that there will be a positive (for me) outcome. we’ll see about that, as well… 8/

maybe i’ll go to the fremont sunday market on sunday. one way or the other, i could really use a day of doing nothing but making money, and there’s a good chance, since i haven’t been there in a while, that fremont will be itching for some new incense.

i got another order on the web site, but no corresponding order from paypal, which makes me seriously wonder about whether or not i’ve got it set up right. it should be that you confirm your order on my site, and then transfer to paypal’s secure server to complete your order, and of the three orders i’ve gotten since the site upgrade, two of them have confirmed the order on my site, but not completed their orders on paypal’s secure server. i wrote to one of them, but she was located in the UK and never responded. the new order came in on friday, from a guy in california, according to the site, but i never heard anything from either the customer or from paypal, so i don’t know what happened. the next step is to write to the guy and see what happened.

i’ve got to get my tabs for ganesha the car. also, i have a fremont phil rehearsal this evening.

fucking cunt-shit on a gold-plated platter!!!

i decided to check my bank account. i have only had one order since i unveiled the new site, and i had around $200 the last time i checked, but i was shocked to discover that pipeline data processing – the company i thought was going to help me process credit cards, before they charged me $45 for a month’s worth of services that i didn’t use because my site wasn’t set up for it yet, and subsequently, on april 7th, cancelled the account without ever processing even one credit card through them – had withdrawn $300 from my bank account yesterday! of course, this left me with a -$100 balance, plus a $35 fee from the bank.

naturally, i called them up to find out what was screwy. i didn’t use their services, i hadn’t incorporated their services into my web site, i had been a customer of theirs for less than a month – i originally signed up for a merchant account on march 16th, and cancelled it on april 7th – and they were withdrawing $300 that i didn’t have from an account that, presumably, they didn’t have access to any longer.

they told me that the $300 was an “early termination fee” and that it was “in the contract you signed”.

i didn’t sign any contract.

the entire transaction went on over the phone, and through email, and they have no record of anything other than a typewritten signature, which was not written by me, on a mishmash of text that they said was a contract.

as you can probably imagine, i was not very happy. unfortunately, since my injury, instead of being able to discuss the reasons for my unhappiness in rational words that actually make sense to anyone (including myself) i raged and ranted and stuttered and drooled and made a complete fool of myself to at least 4 different “customer service” representatives, before i finally got fed up with attempting to find out why a company that makes hundreds of thousands of dollars a day was, apparently, unable to waive a $300 “early termination fee” for services that had never been used, and hung up.

i called the bank and told them that $300 had been withdrawn from my account without my approval. they said that someone would be getting back to me “in writing” – read “by snailmail”. they also said that if my account remained in an overdrawn state for more than 10 days, it would be suspended.

$#%&*@$!!%&*@?##!!!%!?!!