Tag Archives: spam

brain injury, paypal, credit card accepting, spam and frustration – in that order

so, now that the moisture festival is over with for another year, i decided to get to work on the “accepting credit cards using some other service than paypal” part of my web site. they have been sending me two or three messages a day concerning different aspects of getting my site set up. i had told the guy initially when i signed up that i wasn’t actually going to be able even to look at email about the web site until after the moisture festival was over, so i was somewhat surprised when i got a statement in the email this morning, saying that my checking account had been billed $33. i called them up, and the customer service lady said that she couldn’t help me, and transferred my call to a sales representative, who, after some convincing, admitted that he had the email where i said that i wasn’t going to be able to start until april, but said he couldn’t help me, and transferred me back to customer service.

this is after i got an email, last week, in my “spam” folder (in other words, it was downloaded directly from the server into my “deleted items” mailbox, which gets deleted when i shut down the computer). the email contained a “From:” address at CheckCare.com – which i seem to recall them saying something about when i signed up with the credit card accepting place – but nothing else that indicated where it was from or who i should contact if i had any questions – which was the primary reason it ended up in the spam box. the email also contained a “Merchant” identification which was “SPAY60102”, which i considered rather odd, and a list of fees, most of which were $0, except for the last one, a “Gateway fee” for $11.85. i called the credit card accepting place and went through a couple of hours of being connected to people who reputedly were going to be able to help me, but finding out that they couldn’t help me and putting me on hold while they transferred me to someone who could. at one point i ended up being put on hold, which was answered by someone who not only doesn’t work for either of the companies in question, but works for one of their competitors. needless to say, i hung up and called in again. as it is, the whole process of getting set up to accept credit cards is way more irritating than a person with a brain injury – such as myself – can handle, and i certainly don’t want to be the focus of two competing companies attempts to get me to give their company money i don’t have to begin with. eventually, after two hours and calling the main number 3 times, a guy answered who, before i had the chance to regail him with the entire sordid story, said that he “was aware of the situation” that had caused me to have to call back three times, and he would figure it out and get back to me… and i’m still waiting to find out whether or not it was spam or an actual bill.

you would think that a company which presumably does hundreds of thousands of dollars worth of business each day would be a little more lax about a $33 dollar refund, but no, the customer service rep that i was connected to said that i would have to talk with a manager if i wanted to complain about the sales representative’s misunderstanding. i said that if it was not resolved to my satisfaction, that i would gladly take my business to a service provider that cares about its customers, so she emailed me a (.doc file!!!) “Merchant Request to Cancel” – which has to be faxed or scanned and emailed back to them, but i don’t have either a fax machine or a working scanner.

they make it as difficult as possible – something which i don’t completely disagree with – to get an account in the first place, but once you have the account they start spamming you just like that was their business, and they make it even more difficult to cancel your account… it makes me wonder how any of these companies stay in business at all, especially with the economy the way it is these days.

i hate spam! part 75

somebody registered on my blog today, something that isn’t necessary to comment. it was from someone who has never commented, i don’t know them, they registered a username that was unpronounceable, and the TLD of the email address was in russia.

needless to say, i deleted them. i don’t know about other wordpress users, but i get the impression that you’d have to be pretty dense, or not paying the slightest bit of attention, to NOT notice that this was created with the intension of abusing the services for which i pay for and for which i am responsible. 😛

spam?

i got this very strange email today. it said:

you drive like you have sand in your vagina. your car smells like ass and I thougbt my friend crapped her pants but it was just your nasty car. I hate you.

i’m puzzled that anyone would respond that way to me. i’m not surprised that people react to my car, that happens all the time. what puzzles me is the combination of stuff that, if taken separately, would each represent a valid, if totally ludicrous complaint about my car and/or its occupants… but taken as a whole, i just have to sit back and wonder who they are and why they were so upset with me.

i don’t know what it must be like to have sand in ones vagina, but i can’t imagine that it would be very comfortable, and it would probably limit ones mobility quite a bit. i don’t know about anybody else, but i use my car to enhance my mobility, and if they saw me driving, then they would doubtlessly be aware of that. also, i am a very contientious driver: i make mistakes from time to time – i just got a ticket from one of those automated corner-watcher-robot-flashy things in federal way – but most of the time i’m a very safe driver, whether it’s on the street or on the freeway.

and if they saw me driving, then how can they be sure that it was my car that smelled like ass? i have driven through some mighty smelly areas within the past week or so, and the smell was definitely not coming from my car. if they saw the car while it was parked somewhere, i can understand why they might react that way, even though i know for certain that my car doesn’t smell like ass. it also doesn’t smell like what you would expect a car to smell like, and i’m pretty sure that some of the numbskulls around here would not be able to tell the difference. but at the same time, it makes me wonder how they saw me driving poorly enough to know that i drive like i had sand in my vagina?

and to wrap the whole thing up, they say “i hate you” – in case what they said previously hasn’t sunk in yet. well, personally, i would think that if a person was wound up enough to say the other things about me, saying “i hate you” is overstating it a little. it’s as though they thought they weren’t being clear enough about their feelings, and wanted to make sure that i knew what they were talking about. it also makes me think that they were just ranting to rant and picked me because my email form was easily accessible.

i think, and this is all just conjecture, because i’ll never know for certain (the return address on the email response form was fuckyou@seattle.com, and i’ve already tried and failed to sent email to that address), but it’s possible that this was written by one of the teenagers that sped past me on the freeway this afternoon, only subsequently to get pulled over by the police. my guess is that they got pulled over for speeding and/or reckless driving because they incredulously and minutely examined all sides of my car – at freeway speeds – before blasting forwards at about 90 miles per hour… whereupon the fuzz, who was in an unmarked car to my right rear, and who i knew was there, flipped on their lights and went after ’em.

i guess feedback is one of the reasons why my feedback form is there, but sometimes i really wonder whether such things are good to have in a place where just anybody can get hold of them… 8/