i got another email from 1&1 today, which said <ominous music>
please find the attached screenshots showing the offer you acceptted & the terms of said offer INCLUDING THE 12 MONTH CONTRACT.
with three attachments.
the first attachment is a screen shot from their current web site with the “specials” that they offer, all of which include a 12 month contract – but none of which i agreed to.
the 2nd attachment is the funny one. they said that it’s a screen shot of the contract i agreed to, except for the following items: 1) i never agreed to that particular contract. 2) it says “Recurring Payments, $19.95 per month; 1 time setup fee, $9.95”, and it has verbiage about a 12 month contract. the document i agreed to said “Recurring Payments, $9.95 per month; 1 time setup fee, free” and it had verbiage about a 3 month contract. finally, the “free domain” in their screen shot is blurred out so that i shouldn’t be able to read it, but i can make out enough to be able to tell that it is not my domain.
the 3rd attachment is a screen shot that i faxed to them, that shows their offer of an unlimited account for $9.95 per month, with no setup fee and no mention of a 12 month contract, except in very tiny print at the bottom – which, on my print, is actually not there!
furthermore, none of the three attachments have anything like a date on them, whereas the 5 items i faxed to them all have very clear dates on them.
okay… bring it ON!
so i called up 1&1 this morning and explained that i had cancelled my account because when i signed up for it, it was a month-to-month contract for $9.95 a month, and i DID NOT sign up for anything different (and i’ve got the prints to prove it), and that if they attempted to debit my account it would notify the authorities, because the account has been cancelled.
the lady replied “oh, in that case i’ll make a note not to debit your account any further. is there anything else i can help you with?”
i just got an email from them threatening me with an interruption in my service…8) i’ve already moved all of my domains, so an “interruption of service” from their point of view won’t make an awful lot of difference in the long run… 8)
of course they’re probably going to sic the collection agency on me next. fortunately i’ve got the prints, with dates of the web pages about the account i really signed up for, to prove that i’m right, so they won’t get too far…
i got an email from 1&1 today, saying that my (now inactive) credit card will be debited for the next three months according to the cotnract that i DIDN’T SIGN. i look forward to calling them tomorrow, telling them that if any money is removed from that particlular accont, the authorities will be notified, and then gloating when they demand a new credit card number and i refuse to give it to them… BOY do i look forward to that situation…
i have recently discovered that i have been ripped off by two different companies since december. the first one was the host servicie that i was so excited about a few months ago, 1&1 internet, who, i have since discovered, earned an "F" from the Better Business Bureau for “Number of complaints filed against business, Failure to respond to complaints filed against business, Number of complaints filed against business that were unresolved and Overall complaint history with BBB”. they “bait-and-switched” me into a contract for hosting services that ended up costing 12 times more than i would have agreed to, and then, in spite of the fact that their headquarters is in germany, they claimed to not understand when i told them that 4/10 didn’t mean the 10th of april, it meant the 4th of october…
the second company is Pipeline Data Processing, otherwise known as SecurePay, which also has an "F" from the BBB, has a reputation for holding funds, and charging you for things after you’ve already cancelled your account – like they did with me. and they said that it was all in the contract i signed, but i never signed a contract. the contract they sent me when i complained about the $300 withdrawal had a scan of my signature that could have been off a check or something… but i NEVER signed a contract. i was actually lead to believe that there wasn’t going to be any long-term contract.
the thing that pisses me off so much, though, is the fact that i would have learned about these rip-offs simply by typing the name of the company and the word “complaints” into google. instead, i figured that it was okay because the people sounded sincere, and signed up with both of them, and got ripped off. i am not immune to the very big stupid… 😡
i’m going to have to close my business account and open another one, because of pipeline data processing’s propensity for random charges well after my contract was cancelled, i’ve already got an investigation going at the bank, and the pipeline representative recommended that we file a police report for fraud, because they weren’t going to look into it otherwise.
i did something to my back within the past three days that is causing me enormous pain when i stand or sit… currently i am under the influence of ibuprophen, which diminishes it from enormous pain to a nagging reminder, but at the same time, i think that loading, unloading and re-loading hybrid elephant at the FSM yesterday, and then unloading it again at home this afternoon was no help at all. at this point, i can hope that it goes away or fixes itself soon, because any further medical intervention is more than i can afford.
i made $70 at the FSM. not my best day, but not my worst, either. the next time i know i can go will be in three weeks, because i have a banda gozona gig (in mt. vernon?) in two weeks. also, since i redesigned the site, hybrid elephant has shot to the #1 position when you search for swastika button, which is especially cool since the #2 position is currently occupied by a white supremacist… 8) furthermore, i now occupy position #2 when you search for finest incense in the world, which is exactly what i was hoping would happen!
ned had to cancel, because he’s sick, and his son goes to one of the schools shut down by
swine flu H1N1 (pronounced “heiney”). he says that he and his wife and kid have been sick for about a week, and while he doesn’t think he’s got H1N1, the fact that his kid goes to stevenson means that he doesn’t want to take any chances. another school that was shut down due to the overblown H1N1 scare is woodmont, where i went to first through third grade.