Tag Archives: the very big stupid

brain injury, paypal, credit card accepting, spam and frustration – in that order

so, now that the moisture festival is over with for another year, i decided to get to work on the “accepting credit cards using some other service than paypal” part of my web site. they have been sending me two or three messages a day concerning different aspects of getting my site set up. i had told the guy initially when i signed up that i wasn’t actually going to be able even to look at email about the web site until after the moisture festival was over, so i was somewhat surprised when i got a statement in the email this morning, saying that my checking account had been billed $33. i called them up, and the customer service lady said that she couldn’t help me, and transferred my call to a sales representative, who, after some convincing, admitted that he had the email where i said that i wasn’t going to be able to start until april, but said he couldn’t help me, and transferred me back to customer service.

this is after i got an email, last week, in my “spam” folder (in other words, it was downloaded directly from the server into my “deleted items” mailbox, which gets deleted when i shut down the computer). the email contained a “From:” address at CheckCare.com – which i seem to recall them saying something about when i signed up with the credit card accepting place – but nothing else that indicated where it was from or who i should contact if i had any questions – which was the primary reason it ended up in the spam box. the email also contained a “Merchant” identification which was “SPAY60102”, which i considered rather odd, and a list of fees, most of which were $0, except for the last one, a “Gateway fee” for $11.85. i called the credit card accepting place and went through a couple of hours of being connected to people who reputedly were going to be able to help me, but finding out that they couldn’t help me and putting me on hold while they transferred me to someone who could. at one point i ended up being put on hold, which was answered by someone who not only doesn’t work for either of the companies in question, but works for one of their competitors. needless to say, i hung up and called in again. as it is, the whole process of getting set up to accept credit cards is way more irritating than a person with a brain injury – such as myself – can handle, and i certainly don’t want to be the focus of two competing companies attempts to get me to give their company money i don’t have to begin with. eventually, after two hours and calling the main number 3 times, a guy answered who, before i had the chance to regail him with the entire sordid story, said that he “was aware of the situation” that had caused me to have to call back three times, and he would figure it out and get back to me… and i’m still waiting to find out whether or not it was spam or an actual bill.

you would think that a company which presumably does hundreds of thousands of dollars worth of business each day would be a little more lax about a $33 dollar refund, but no, the customer service rep that i was connected to said that i would have to talk with a manager if i wanted to complain about the sales representative’s misunderstanding. i said that if it was not resolved to my satisfaction, that i would gladly take my business to a service provider that cares about its customers, so she emailed me a (.doc file!!!) “Merchant Request to Cancel” – which has to be faxed or scanned and emailed back to them, but i don’t have either a fax machine or a working scanner.

they make it as difficult as possible – something which i don’t completely disagree with – to get an account in the first place, but once you have the account they start spamming you just like that was their business, and they make it even more difficult to cancel your account… it makes me wonder how any of these companies stay in business at all, especially with the economy the way it is these days.

God is real, despite what the athiests think

my ear

i subscribe to this blog, pharyngula, which is written by professor p. z. meyers. he is a prominent evolutionary biologist and athiest whose rantings about “christianity” and the anti-scientific are the primary reasons why i read his stuff, although i freely acknowledge that the only reason i find him amusing and not childishly disgusting is because he’s not making fun of me, and i have no doubt that he would make fun of me if he knew that i exist. nevertheless, his rants about chiropractors and acupuncturists have gotten to me on several occasions, and i was going to ask my acupuncturist about it when i saw him today, but before i even remembered to bring it up, he mentioned something that convinces me even more that amusing as p. z. meyers is, he doesn’t come close to knowing everything, and about “mystical” stuff he is hopelessly clueless and will likely remain so for the rest of his life.

nervous system in the ear

what he brought up is the fact that i have been expanding my right earlobe for the past year and a half (i actually stopped about 6 months ago because my wife doesn’t like it). he’s been studying auricular acupuncture recently, and has noticed that a lot of people self-treat with piercings and modifications without realising it. he then showed me this page from his auricular therapy manual. i may agree with p. z. meyers about the perils of “christianity” and “intelligent design”, but this, if nothing else, convinces me that there are a lot of things that science knows about and dismisses as unproven, that are just as real as things that you can hold in your hand. clarke’s law: any sufficiently advanced technology is indistinguishable from magic.

it’s worse than you ever imagined…

When they took the fourth amendment,
     I was quiet because I didn’t deal drugs.
When they took the sixth amendment,
     I was quiet because I was innocent.
When they took the second amendment,
     I was quiet because I didn’t own a gun.
Now they’ve taken the first amendment,
     and I can say nothing about it.

Officials cite broad power for president in memos

Continue reading it’s worse than you ever imagined…