the paypal module suddenly decided not to add the shipping to the total when people use paypal to check out. it’s always been somewhat wonky, and has required two separate emails and usually a trip to the administration interface, or to my paypal account to figure out exactly what they paid at checkout, but until now it has worked more or less. now, it’s definitely headed towards the “less” side of things. oddly enough, i know practically nothing about how the customer gets from my web site to paypal’s web site and back with presumably encrypted payment information, and now it’s cropped up and is biting me on the ass. i don’t want to have to put an extra page in explaining why i am deficient, especially since every other online company seems to do it more or less seamlessly. i suspect part of it will involve buying a SSL certificate, but i want to examine all my options (of which there may actually be none) before i spend the money to do so.
i figured that i would file a fraud complaint with the police concerning 1&1. my experience has been that frequently the person who goes to the authorities first is the one who gets the authorities’ sympathy, and if you don’t go to the authorities until they come looking for you, even if you’re the one who is “right”, they have a tendency to look at whatever you say with suspicion, simply because someone else complained about you.
so i called the auburn police department to file a fraud complaint. even though our address is in auburn, the auburn police department doesn’t serve our area, because it is in the “unincorporated area” of king county, and is, thus, covered by the king county sheriff’s department. the king county sheriff’s department won’t take a fraud complaint, because there’s nothing they can do about it – despite the fact that fraud is a crime, they said that it is a civil matter, not a criminal one. they recommended that i file a complaint with the better business bureau, so i did. my complaint number is 0EC37-D0640-8140C-191A4-D2E85-C1D85-E0.
they want me to wait 30 days before inquiring about my complaint, and i’d be willing to bet that, complaint or no, 1&1 is going to try to contact me prior to that 30 day period. at this point, it’s a waiting game. we’ll see what happens.
so i called up 1&1 this morning and explained that i had cancelled my account because when i signed up for it, it was a month-to-month contract for $9.95 a month, and i DID NOT sign up for anything different (and i’ve got the prints to prove it), and that if they attempted to debit my account it would notify the authorities, because the account has been cancelled.
the lady replied “oh, in that case i’ll make a note not to debit your account any further. is there anything else i can help you with?”
i just got an email from them threatening me with an interruption in my service…8) i’ve already moved all of my domains, so an “interruption of service” from their point of view won’t make an awful lot of difference in the long run… 8)
of course they’re probably going to sic the collection agency on me next. fortunately i’ve got the prints, with dates of the web pages about the account i really signed up for, to prove that i’m right, so they won’t get too far…
i got an email from 1&1 today, saying that my (now inactive) credit card will be debited for the next three months according to the cotnract that i DIDN’T SIGN. i look forward to calling them tomorrow, telling them that if any money is removed from that particlular accont, the authorities will be notified, and then gloating when they demand a new credit card number and i refuse to give it to them… BOY do i look forward to that situation…
ergh… although not quite as much ergh as last week. it’s been really hot the past few days, to the point where i almost feel as though i’m melting, or something like that. plus i’m still getting over being sick for the past month and a half or so. i don’t feel “sick” and haven’t for the past couple of weeks, but i definitely don’t feel “healthy” either… i’ve been short of breath and coughing intermittently, and while i feel a great deal more “energetic” than i did a month ago, i still feel exhausted a lot of the time. i don’t feel like i could do as many things in the day as i “normally” can, although i have been doing a lot of “normal” stuff that i couldn’t do a month ago, anyway…
i’m upgrading the stereo and putting in a PA speaker in Ganesha the Car, which is something i’ve wanted to do for a long time (and, no, this isn’t being done with SSDI money, it’s being done with moisture festival money). now i’ll be able to play chants and suchlike at parades and shows, which is good because i’ve got a show coming up tomorrow at roosevelt high school (it’s not going to be ready for that) and SACBO is coming up in a couple of weeks.
the fremont philharmonic has a recording session this evening. we’re hoping to have a CD ready by OCF.
i cancelled my account with 1&1 (hooray) with no major problems (cirquedeflambe.com hasn’t switched DNS servers yet, but that’s because wally – who hasn’t actually been a part of the cirque for 8 years or so – is the registrant, and he can’t be bothered to change it, a situation we’re trying to change, but not until it’s running on the new host server), although i did recall their saying that my account was set to expire on 12/08/2009 and i was tempted to read it as august 12, except that i’m absolutely certain that i did not sign up for an account that ended on december 8, and i’m still mad enough about their baiting-and-switching me that i don’t want to call and tell them that i’m not paying them any more money – in fact, conveniently, my credit card which has been used to pay for the account up until now has been cancelled (because of pipeline data) and if they attempt to bill any more to it, the police will get involved. so i feel like by not calling them to confirm that my account has been cancelled, perhaps i’ve gotten a little bit of mine back for their baiting-and-switching behaviour.