Tag Archives: web design

the latest piece of the 1&1 fiasco

i figured that i would file a fraud complaint with the police concerning 1&1. my experience has been that frequently the person who goes to the authorities first is the one who gets the authorities’ sympathy, and if you don’t go to the authorities until they come looking for you, even if you’re the one who is “right”, they have a tendency to look at whatever you say with suspicion, simply because someone else complained about you.

so i called the auburn police department to file a fraud complaint. even though our address is in auburn, the auburn police department doesn’t serve our area, because it is in the “unincorporated area” of king county, and is, thus, covered by the king county sheriff’s department. the king county sheriff’s department won’t take a fraud complaint, because there’s nothing they can do about it – despite the fact that fraud is a crime, they said that it is a civil matter, not a criminal one. they recommended that i file a complaint with the better business bureau, so i did. my complaint number is 0EC37-D0640-8140C-191A4-D2E85-C1D85-E0.

they want me to wait 30 days before inquiring about my complaint, and i’d be willing to bet that, complaint or no, 1&1 is going to try to contact me prior to that 30 day period. at this point, it’s a waiting game. we’ll see what happens.

hah HAH!

so i called up 1&1 this morning and explained that i had cancelled my account because when i signed up for it, it was a month-to-month contract for $9.95 a month, and i DID NOT sign up for anything different (and i’ve got the prints to prove it), and that if they attempted to debit my account it would notify the authorities, because the account has been cancelled.

the lady replied “oh, in that case i’ll make a note not to debit your account any further. is there anything else i can help you with?”

i just got an email from them threatening me with an interruption in my service…8) i’ve already moved all of my domains, so an “interruption of service” from their point of view won’t make an awful lot of difference in the long run… 8)

of course they’re probably going to sic the collection agency on me next. fortunately i’ve got the prints, with dates of the web pages about the account i really signed up for, to prove that i’m right, so they won’t get too far…

HAH!

i got an email from 1&1 today, saying that my (now inactive) credit card will be debited for the next three months according to the cotnract that i DIDN’T SIGN. i look forward to calling them tomorrow, telling them that if any money is removed from that particlular accont, the authorities will be notified, and then gloating when they demand a new credit card number and i refuse to give it to them… BOY do i look forward to that situation…

ergh… 8/

ergh… although not quite as much ergh as last week. it’s been really hot the past few days, to the point where i almost feel as though i’m melting, or something like that. plus i’m still getting over being sick for the past month and a half or so. i don’t feel “sick” and haven’t for the past couple of weeks, but i definitely don’t feel “healthy” either… i’ve been short of breath and coughing intermittently, and while i feel a great deal more “energetic” than i did a month ago, i still feel exhausted a lot of the time. i don’t feel like i could do as many things in the day as i “normally” can, although i have been doing a lot of “normal” stuff that i couldn’t do a month ago, anyway…

i’m upgrading the stereo and putting in a PA speaker in Ganesha the Car, which is something i’ve wanted to do for a long time (and, no, this isn’t being done with SSDI money, it’s being done with moisture festival money). now i’ll be able to play chants and suchlike at parades and shows, which is good because i’ve got a show coming up tomorrow at roosevelt high school (it’s not going to be ready for that) and SACBO is coming up in a couple of weeks.

the fremont philharmonic has a recording session this evening. we’re hoping to have a CD ready by OCF.

i cancelled my account with 1&1 (hooray) with no major problems (cirquedeflambe.com hasn’t switched DNS servers yet, but that’s because wally – who hasn’t actually been a part of the cirque for 8 years or so – is the registrant, and he can’t be bothered to change it, a situation we’re trying to change, but not until it’s running on the new host server), although i did recall their saying that my account was set to expire on 12/08/2009 and i was tempted to read it as august 12, except that i’m absolutely certain that i did not sign up for an account that ended on december 8, and i’m still mad enough about their baiting-and-switching me that i don’t want to call and tell them that i’m not paying them any more money – in fact, conveniently, my credit card which has been used to pay for the account up until now has been cancelled (because of pipeline data) and if they attempt to bill any more to it, the police will get involved. so i feel like by not calling them to confirm that my account has been cancelled, perhaps i’ve gotten a little bit of mine back for their baiting-and-switching behaviour.

ERGH!

for a holiday weekend this has been pretty much a total bust. i hope that i’ve gotten all of my hardships out of the way for this summer, otherwise i’m going to be a very unhappy camper indeed.

i had folklife gigs with banda gozona on friday and the BSSB and simon’s birthday party with the fremont phil on saturday. i went to the banda gozona gig because i had this bizarre notion that “the show must go on” (even though i was sick AS A DOG and probably should have stayed home regardless of whose “sacred tradition” i was violating). i didn’t go to the BSSB gig or the fremont phil gig, and by sunday i was feeling a lot better, although my appetite was still not what it should be and taking out the trash fatigued me to the point where i had to sit down and breathe heavily for half-an-hour afterwards (and it’s still not much better today)…

i got the web site up and running, more or less, friday or saturday, but i was sick AS A DOG those days. i had some problems figuring out the database stuff, primarily because its my impression that every host server that runs mysql does it slightly differently than every other host server that runs mysql. once i had gotten the database quirks worked out i had to upload a whole bunch of graphics because they didn’t download correctly from the old server – which doesn’t really surprise me that much except for the fact that i was sick AS A DOG and could barely sit up without going into another round of vomiting. and then, once i had the graphics uploaded i noticed that some of them still weren’t displaying correctly, so i had to deal with the new server’s tech support queue – which is quite prompt, although i really wish that there was a phone number that i could call instead of having to file a ticket and then wait for a response – to get that straightened out… and it’s still not entirely straightened out although the parts that aren’t are not visible to the outside observer (they have to do with rewrite rules in my .htaccess file which are currently commented out so that the graphics are visible).

also, one of my clients – The Cirque de Flambé – is registered with godaddy, which won’t let the registered owner of a domain change the DNS settings of the domain he owns to a new host, and requires fax confirmation, plus a week turnaround time to change the DNS settings, which is so totally ridiculous that it is beyond imagination.

not only that, but i called car toys and talked to a guy who said that he could do what i wanted to do with my car stereo, and that i should bring my car down on sunday so that he could take a look at it, but the simple act of walking down to my car exhausted me so much that i decided to put it off until today, however when i went to car toys today, the guy wasn’t there and won’t be back until thursday, and the guy that i talked to said that to do what i want to do (upgrade the stereo and put in a feature so that i can play music on the outside of the car) requires “body modification” and the only guy who could do it was the guy who won’t be back until thursday…

on the positive side of things, i got written confirmation that SSDI has approved my claim (finally) and not only that, but i got a whopping enormous check from the united states treasury (only about half of the check that i got when i quit openwave, but still, it’s not often that a person sees a check written out to them that is 5 figures). the bank is closed today, of course, but my impression is that this will pay for a workshop for me with quite a bit left over to do things like pave the driveway, replace the windows, put in new floors and generally spiff up the house a fair amount.

i’ve been sitting up too long, however, and there’s a star wars marathon that starts in a few minutes. more later