there are only two industries which refer to their customers as "users" – the computer industry, and the drug industry… but bad interface design is rampant in more than just visualisation of information. the recent election springs to mind as an example.
also, as if you needed any more reasons to hate microsoft, what i’ve suspected all along about powerpoint is actually true: "It induce[s] stupidity, turn[s] everyone into bores, waste[s] time, and degrade[s] the quality and credibility of communication." why else would THE U.S. GOVERNMENT use it!?
on a different note, there’s evidence that the world isn’t bound for hell just yet (thanks to