my mac is finally broken, but it’s pretty good considering that i bought the machine “refurbished” almost 10 years ago… the secondary hard disk has bad blocks, and won’t even mount; instead of loading 2 hard disks when the machine boots, it loads one, and says “this disk is not recognised… do you wish to format it?” the problem is that i’ve got a whole bunch of artwork, and at least 4 years of hybrid elephant records on the disk, so formatting it isn’t really an option. hopefully the mac store can do data retrievals for not very much money…
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i’m getting more and more fed up with mac people… i took my G3 into “The Mac Store” to see if they could do a data retrieval for me…
when i was a mac-head (you may remember the “mac-head” t-shirt i used to wear when we worked at microsoft), if you walked into the mac store with your computer, maybe they couldn’t help you right away, but someone took your computer and your story about what you thought was wrong with it, made an appointment with you to make sure everything was okay.
now, i walked into the mac store with my G3 under my arm, and i’m confronted by a bunch of high school kids who “can’t help you” unless you’re “checked in”, which involves finding the computer where you check in (which is on the shelf with all of the other computers they have on display) and making an appointment to see the “mac genius” – who is another kid that may be a year or so out of high school… 8/ and, of course, there aren’t any appointments right away, so after making my appointment, i walked out of the mac store, with my computer under my arm, and came back in two and a half hours (which is when the next appointment was available), only to discover that they don’t support my machine any longer!!! apparently they’re considered “vintage” machines. not only that, but the software they suggested i buy (for $150) only works with OsX, which requires twice as much RAM as the machine currently has. they said they could attempt a data retrieval for me, but it would cost $250, and they couldn’t guarantee that they could get anything… and if they can’t get anything, i still have to pay the $250. what the guy said, essentially, is that i’m screwed, out of luck, and there’s nothing i can do.
some customer service, ‘eh?
Bummer that. I have recently had some hiccups with my hard drive but they appear to have been fixed by replacing the ribbon cable.
Now if I could just get my darn laptop to do wired ethernet at home and wifi whilst away I’d be such a happy geek.
HH