i finally got access to cshelpdesk.net (at 4:30 pm zac wrote to inform me that “Your IP was blocked by the servers firewall. This has been unblocked and you can now access the server again” – after the last time, when nathan assured me that “this happens on rare occasions”), but my roster of support tickets is mysteriously missing… there are two “presales questions” that i posted before i signed up, but 5 or 6 tickets titled “my domains are missing” are nowhere to be seen, as are the tickets titled “network timeout” and “where are my domains” and several others like that…

verrrrrrry interesting…

or very geek-like on my part… the email address i logged in with is different than the one i logged all of my support tickets with… no wonder i couldn’t find them… 😐