i’ve been getting A LOT of international orders over the past couple of weeks (i.e. 4, in the past two weeks). this is unusual for a couple of reasons: one is that i very rarely get four orders – period – in that amount of time, and the other is that it’s unheard of for me to get four international orders from different countries (germany, switzerland, great britain and france) in that short a period of time… it’s even more unheard of that i’ve also received orders from the netherlands and from russia(!) within the past month…

i’m guessing — maybe — a european blogger bought incense from me and then blogged about it, or something like that…

however, as much as i appreciate the business, the big problem with all of these international orders, at this point, is that i don’t have any reliable way of determining how much shipping is going to cost, because the orders are anywhere from less than half a pound (i.e. 2 or 3 boxes of incense) to several pounds, and the shipping rates, taxes and tarriffs, and so forth are different for every country that i send to, and the USPS makes figuring out what the shipping rates are as difficult as possible. i’ve found the USPS International Mail Manual, but every time i use that, the price they give me at the post office is different: anywhere from $15 lower to $25 higher depending on who waits on me… and the people at the post office don’t understand where i’m getting the prices i’m getting, and why i’m not getting “the real” prices online, despite the fact that i’ve given them the URL for the manual and had them look it up themselves a number of times.

and, the fact is, i know that it’s possible to set up international shipping with zones in OSCommerce, because Arbroath Fisheries uses OSC and they figured out my – international – shipping without a problem… 😐

and, once again, not that i don’t appreciate the opportunity to communicate with my customers, but i think it would be really nice if i didn’t have to communicate with them because of the fact that, indirectly, i didn’t get their order right and they are going to have to pay me more money before i send it out. 😐