i got a big order the other day, and it wasn’t aparajita. somebody ordered about half of my remaining kala loban, and, in the process of discovering whether or not i had enough, i also discovered that the erstwhile re-designer of the web site didn’t do as good a job of transferring the old web site to the new one as i had initially suspected, which meant that, while i did have enough kala loban to satisfy this particular customer’s bizarre needs, there were many products that were listed as “In Stock” but they didn’t have correct quantity information… and there were also products listed as “In Stock” that didn’t have any quantity information at all… which meant that, theoretically, someone could order more incense than i have available to sell them…

and i HATE IT when that happens…

because i have to email the customer, apologise, explain the situation, etc., etc., et cetera… WAY more actual contact with the actual customers than i am comfortable having, especially when it would appear that it is because of my screw-up.

so, i’m taking inventory again.

one of the things that i realised, is that, this time, i can actually use the back end of the web site to help me keep track of inventory, so that, when i go to the FSM (for example), i won’t have to “wing it”. the new web site also means that i can, actually accept credit cards at the FSM, which is definitely an added benefit.

i’ll be glad when it’s over, though… it’s really a hassle keeping track of everything and trying to move around when you’re surrounded by stacks of boxes.