my cloud device is not a cloud device.

it was working fine two days ago. by the time i discovered it wasn’t working, yesterday, it was too late to get tech support on the line, so i got them on the line today.

what they said is that my WD MyCloud Live is old enough that it’s considered a “legacy device” and they don’t offer service for it any longer.

so ALL of my hybrid elephant records, ALL of my “Incense of the Month” records, ALL of my appointments, ALL of my digital artwork, ALL of my pictures, ALL of my music… EVERYTHING is gone.

😟

ETA: i talked to the folks at western digital this morning, and what i learned was encouraging and discouraging at the same time.

i bought it, and had it configured by 140127, so it has only been six years, not the eight that i was complaining about originally… doesn’t make me feel any better about losing access to that data. 😟

the device is a WD MyCloud Live device, which is a “legacy” device which is no longer serviced.

the fact that i had the drive partitioned four ways, and primarily used it on linux, means that, even if it were able to be serviced, they wouldn’t do it. they support windows and mac, but not linux.

despite the fact that western digital disks are used on linux systems ALL THE TIME… 😒

it MIGHT be accessible directly, by plugging it directly into the computer, instead of a router. i plugged it into my mac laptop, and a new icon appeared on the desktop called “MyCloud Live”. it contained four “public” folders (documents, pictures, music, and another that i don’t remember), but they were all empty. also, it said i was logged in as “guest” and my disk doesn’t have a “guest” login, so my guess is that mac logged me into a new, blank partition.

which means that i MIGHT be able to access it from linux, if i can get it to log me in as something other than “guest”…

when in trouble, when in doubt, run in circles…

ask if anybody has a clue on kubuntu forums dot net…

the guy there said that, in all likelyhood, it is running an embeded linux OS, and, if nothing else, i could take it out of its enclosure and add it as a new hard disk on my computer, as long as it works.

however… 😒

at this point, i’m going to HAVE TO get a new cloud server to replace the old one (more goddamn money spent on this damn technology… 😠), and i don’t want to do ANYTHING with the old one until i have a new place, however temporary, to store all <900MB of shit. AND i just happen to have a samsung 1TB SATA disk — had it new, in the box, since 2018 — but because i don’t actually know how to install a new hard disk on a linux machine, i haven’t done so.

so, MAYBE everything isn’t gone, but it’s going to be a few stress filled days until i get it all figured out and get everything settled down to what passes for “normal” these days. 😟