oy… 8/

i’m having a tough time, and i can’t even blog about it! 🙁

i’ve selected a new host provider and begun the process of switching, but because of the fact that new host provider doesn’t feel comfortable allowing me ssh access, i’m forced to do everything the slow way, one file at a time, and “ask” for help, then wait up to 24 hours for a response, every time i find something that i can’t do with a GUI that i could do in 5 seconds with ssh access. as a result, i haven’t actually switched the DNS settings and now i’m going to have to export my wordpress database and upload it to the new server again because of this post… and there’s a problem with the blog on the new host server, which i could fix in 5 seconds using ssl, but because of the fact that he’s nervous about offering ssl, even if i do hit the “submit” button on this post, download the database from the old server, and reupload the database on the new server, it won’t show up at the new server… all you can see at this point is

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i got email about my Tengwar Sindarinwa font from the guy who plagiarised it (taking out some of the spacing characters that he didn’t understand, reversing some characters, etc., etc.) saying that i was the one who ripped him off, in spite of the fact that i have original artwork from the ’70s that proves otherwise. what he doesn’t realise is that you can’t “copyright” a letter shape, all you can do is copyright a font name, and my “Tengwar Sindarinwa” and his “Tengwar Gandalf” have different names. there’s nothing that he can do except be annoying, but he’s choosing a very difficult time to do it.

moe applied to be an animal behaviour specialist, which meant that she had to put together almost 1000 printed pages of records, logs, articles and so forth that she has been working on for the past 7 years. she was working on the last of it the other night and one of the dogs spilled a cup of water all over her laptop. we managed to get it shut down without obviously shorting out something, removed the battery and dried it off as well as we could, including leaving it upside down on a towel over a heat register overnight, and blowing it out thoroughly with compressed air, but when i tried to boot it up it gave me the “i can’t find the operating system” icon. i called apple care and explained the situation to them, and they said that if i took it in to the mac store that they had software that could look at the contents of the disk, and even made an appointment for me – the last one of the day – at the mac store in southcenter. i drove 20 miles to southcenter and waited almost an hour before someone finally talked to me (it was after closing time). he wouldn’t take my case ID number and wouldn’t even look at the computer. he told me that, in fact, they do have the software that apple care told me about, but that their policy was to “use it for our own purposes, and not to retrieve customer data”. when i said that apple care had told me differently, he said he would give them “feedback”, but there was nothing he could do. 😮

to make matters worse, i called apple care again this morning, because at least there i can give them my case ID number so that at least they will know what i’m talking about, but the first support goon i talked to said exactly the same thing as the one i talked to last night. when i told him that he was wrong and that the mac store wouldn’t help me, he passed me along to his supervisor who told me there was nothing he could do. 😯

i used to be a macintosh afficianado. i was a mac-head before most of the “geniuses” at the “genius bar” were even born. the first mac i used was a Lisa. but the customer service i received from apple, and from the mac store yesterday is enough to make me never want to see another apple product again in my entire life. i currently own, and am running a dual-core intel macbook pro, and the next time i have difficulties with it, it’s going to lose it’s apple operating system all together, and gain a new linux operating system. 😡

then there was the fact that i left my linux computer running when i went to bed last night, and this morning when i got up, it was not running and i couldn’t start it up. according to the people that i took it to (it, fortunately, is still under warranty), the power supply was laden with dust, and they speculated that it stopped working when it overheated. fortunately, because of the fact that it is still under warranty, i didn’t have to pay to get it fixed, but i drove all the way there and back twice before i had breakfast this morning.

it’s almost 4:00 already and i’ve gotten exactly NOTHING done for the past THREE DAYS. i’ve got a performance this evening at the rialto theatre in tacoma, a real, authentic, old-time vaudeville stage where i’ll be opening for Pearl Django, and i’m in such a bad mood that i’m not even excited about it. 😛