the latest episode of my battle to be able to send email to live.com, msn.com, hotmail.com, and outlook.com, all of which are overseen by their overlord, micro$weat.com.

i tried to send email to a colleague at live.com.

i got the following, in response:

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Action: failed
Final-Recipient: rfc822;(edited to protect my colleague’s privacy)
Status: 5.0.0
Remote-MTA: dns; live-com.olc.protection.outlook.com
Diagnostic-Code: smtp; 550 5.7.1 Unfortunately, messages from [the dedicated IP address of my mailserver] weren’t sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [CY4PEPF0000EE3E.namprd03.prod.outlook.com 2024-06-30T22:00:08.936Z 08DC9901E2784A1E]

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so, i went to the place where you get your IP address delisted — https://olcsupport.office.com/ — and this was their response:

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Thanks for your patience while we investigated your request.
Below your IP address(es) and their status(es) are listed.

(the dedicated IP address of my mailserver);

Nothing was detected to prevent your mail from reaching Outlook.com customers.

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so, i wrote back, detailing the problems i was having, and this was their response:

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I do not see anything offhand with the IP’s (the dedicated IP address of my mailserver) that would be preventing your mail from reaching our customers.

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so, i wrote back AGAIN, with the bounce message above, and this was their response:

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We have implemented mitigation for your IP (the dedicated IP address of my mailserver) and this process may take 24 – 48 hours to replicate completely throughout our system.

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SO! you HAVE BEEN blocking my IP address, in spite of the fact that you told me TWICE that you aren’t…

INTERESTING, and not in the fun, finding-out-new-things way! 😒

so, i wrote back again, asking what i was to do when the INEVITABLE bounce error comes back the next time, usually in about two weeks.

this was their response, and it REALLY annoys me! 😠

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I do apologize, but I am unable to provide any details about this situation since we do not have the liberty to discuss the nature of the block. We regret that we are unable to provide any additional information or assistance at this time.

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basically, they are saying “shut up and go home. we don’t want to fix our problem which we have conveniently placed upon your shoulders. nyeah!”

also, they are saying “yes, we blocked your dedicated IP address, and will do it again, for no very obvious reasons, which we don’t have to tell you.” 🤬

i am SO glad i don’t use micro$hit software, hardware, or online services! micro$leaze is THE WORST!!