i figured that i would file a fraud complaint with the police concerning 1&1. my experience has been that frequently the person who goes to the authorities first is the one who gets the authorities’ sympathy, and if you don’t go to the authorities until they come looking for you, even if you’re the one who is “right”, they have a tendency to look at whatever you say with suspicion, simply because someone else complained about you.
so i called the auburn police department to file a fraud complaint. even though our address is in auburn, the auburn police department doesn’t serve our area, because it is in the “unincorporated area” of king county, and is, thus, covered by the king county sheriff’s department. the king county sheriff’s department won’t take a fraud complaint, because there’s nothing they can do about it – despite the fact that fraud is a crime, they said that it is a civil matter, not a criminal one. they recommended that i file a complaint with the better business bureau, so i did. my complaint number is 0EC37-D0640-8140C-191A4-D2E85-C1D85-E0.
they want me to wait 30 days before inquiring about my complaint, and i’d be willing to bet that, complaint or no, 1&1 is going to try to contact me prior to that 30 day period. at this point, it’s a waiting game. we’ll see what happens.
One thought on “the latest piece of the 1&1 fiasco”
Welcome to hell. In my opinion, that is where you think you are after dealing with 1and1.
1and1 places to complain to
Pennsylvania Better Business Bureau
Mr. Thomas El [email protected] dc-easternpa.bbb.org [email protected]
1880 JFK Boulevard
Philadelphia, PA 19103
215-985-9313 Fax 215-563-4907
Pennsylvania Attorney General
Bureau of Consumer Protection
Brianna M. Tetraul, Agent II
South 12th Street, 3rd Floor
Philadelphia, PA 19107-3603
Federal Trade Commission
600 Pennsylvania Avenue NW
Washington DC 20580
202-326-2222 877-FTC-HELP http://www.ftc.gov
Federal Bureau of investigation
Internet Crime Division
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