this is my imaginary response to the email that i got from arun’s customs clearing agent, melvyn.

obviously, since i’m posting it here, you can presume that it is because, if i actually sent it, i probably would NOT be receiving any incense from arun, any time soon.

On 03/10/2020 00:34, sspf wrote:
> Importer Security Filing (ISF)
>
> It is USA Govt Compliances. Hence consignee Clearing
> aware about this.

so, when you said, on 200930 that i wouldn’t need a customs clearing agent, you were… what?

wrong? 😒

On 30/09/2020 01:04, Arun Mysorein wrote:
> Hello, No need for any agent, you can talk to airline ,
> take delivery order
> and get the goods from the airport.

it should be fairly obvious, at this point, that this is NOT the way it’s going to happen… 😒

> It should filed
> online 72 Hrs before the last departure air/ seaport station.

meaning that, if you notify me when the shipment is loaded on the airplane, it’s already too late.

could you PLEASE notify me 72 hours BEFORE the shipment is loaded, so that i won’t have to pay more than i already do, for things that i won’t use?

> If we file from here the agent
> will take $ 100 for this service. It is better consignee
> Or their agents do at their end.

so, let me get this straight: $100 is too much for you to pay, but it’s perfectly okay for ME to be saddled with extra fees and fines because i don’t know these things, and, because YOU think it’s okay to tell me the EXACT OPPOSITE of what i should know in order to AVOID paying these extra fees and fines.

and, once again, MELVYN references an agent, which, you have assured me, i don’t need! 🤬

if i hadn’t already sunk more than $900 into this incense deal, i would cancel it right here and now. 🤬

this is NOT the way to do business and have me as a customer. 🤬