at one time i was a major apple fanboy… 😒
admittedly, it was back when the operating system was free, and all you had to do was go into your local computer store with four floppy disks, and you would walk out with a functioning operating system… in the early ’90s…
these days, apple has turned into a proprietary nightmare, which penalises people who buy and sell apple products without going through “proper” channels.
my tablet has been needing service more and more frequently. it got a slight bend in the frame, and, apparently, the way they are made is flimsy enough that the strongest element is the screen… which breaks at the slightest breeze in the wrong direction.
my tablet first started exhibiting the symptom of “not charging” a few years ago. the first time it happened was when it was still under applecare warranty, but i took it to a third party repair shop (one hour device repair) once the applecare had expired. one hour device repair has a lifetime warranty on repairs, so subsequent times it started exhibiting this symptom, i took it back and got it fixed for free… and, usually, got a new screen in the process, because they had broken it in the process of fixing the charge port.
then, a couple months ago, someone (it may have been thaddeus, but i’m not sure) sat on the tablet (or something) which put enough of a bend in the frame that the screen no longer met the edge of the frame… at which point i started needing to get it repaired (for free) more frequently, but, on the up side, they could get the screen off without breaking it.
the last time this happened was last week. i took it in, and they diagnosed a new problem with one of the power management chips. they said that, under normal circumstances, their experience has been that once this power management chip starts to go, there isn’t anything that can be done to fix it.
so, knowing that apple sells “refurbished” equipment for EXORBITANT prices, the first place i looked was on craigslist, where i found an ALMOST IDENTICAL tablet (the old one is a 3rd gen., and the new one is a 4th gen.) for $690… which is A LOT less than i could get it refurbished (starts around $1,200 and goes up from there). i contacted the guy, and arranged to pick it up (which is what i was doing at dick’s drive in the other day). he said that the applecare subscription expired tomorrow (which is now yesterday), but he was going to extend it a month, so i could get a chance to switch it over to my name.
so, i called applecare, and (after getting cut off mid-call), i finally learned that i couldn’t switch the applecare to my name, because it had to be done by the original owner. so i contacted the guy, and arranged to meet him in issaquah. when he called applecare, they asked him his name, and the serial number of the device…
and then, they told him that it is NOT POSSIBLE to switch the applecare to anybody else. i can’t even wait for the applecare in his name to expire, and then subscribe with my name, because i am not the original purchaser.
if i had bought a “refurbished” tablet (from apple), it would have come with “refurbished applecare”, but, because i bought it directly from the seller, they didn’t have a chance to “refurbish” it, and they aren’t willing to issue a new applecare subscription.
apple has just lost ANY loyalty i may have still had for their products. this is totally stupid! 🤬
2 thoughts on “and to think… 😒”
as you know, I wasn’t much of a MacHead until I was gifted the iPad Air and Macbook Air.
if they weren’t so fucking expensive I’d invest in an iPhone, just to make it easier (hello Airdrop!) to get my one camera shoots over to the iPad for editing.
it’s weird how tastes change over time. I’m sure if I live long enough for my Apple stuff to start needing repairs or replacement I’ll change my mind again. (except for the iPad. it’s currently the only OS that the Lumafusion video editor works on.)
there’s a diminishing trade-off with apple products (which has diminished quite a bit since i discovered linux) which is that, yes, they’re expensive, but for the greater portion, they are also WAY more reliable than windoesn’t… with android, they’re not as prone to viri and malware, although apple has had some phenomenal strides forward in that regard, over the past decade or so… i achieved my goal of being able to install (well, sort of) another operating system on a mac, and being able to run windoesn’t software on a mac, a while ago. now i want to install a different operating system on my phone (which i think is more accurately named “hand-brain” at this point). KDE is headed that direction, but so far it only works (sort of) on android phones.
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