i got a message from stripe, this morning. it said:

Unfortunately, following an additional review of your account for Hybrid Elephant, we’re still unable to support your business as it falls under one of our restricted businesses categories. Specifically, we are unable to accept payments for tobacco products, as mentioned on our restricted businesses list.

however, they can’t won’t tell me which products are causing the issue! 🤬

i have stooped to contacting them on twitter, to see if i can get new eyes on the problem, but, at this point, i’m not going to hold my breath that there will be a change in the outcome.

the only thing i can hope for, at this point, is that i can delay their cancelling my account until i can get a new credit card gateway installed and working… and, at this point, it doesn’t look good. 🤬

ETA:

We’re unable to reveal the exact reasons as to why your account presents a high risk, for security reasons, but we do thorough reviews of every account before coming to this difficult decision.

so they WON’T tell me what products i carry that increase their risk, they’ll just shut me down and tell me to go somewhere else. 🤬

#StripeSucks!!!