oyoyoyoyoyOYOY! 😒

will it ever end?

i got zelle enabled and installed on my web site. i tried to test it, by purchasing incense: entering my information, and checking out. i got a notification from the web site that i had received a new order. i got a notification from the web site that my order had been received, but it had been placed “on hold, while we confirm that payment was received”… and then…


i waited 24 hours.

still nothing.

no indication from the bank that either a withddrawal or a deposit had been made, no indication from the bank that either of those things were ABOUT TO happen, and, when i logged in to the web site, there was the order, in “on hold” status.

i contacted woocommerce, maker of the plugin i am using, but it is probably going to take them a while to get back to me, because all of my interactions with them have to go over email.

i actually called the bank, talked to their tech support which is (allegedly) the place to talk about zelle, and went through the entire process of creating a new order, with them watching the back end zelle interface. i got two notifications from the web site, but the bank was unaware that any transaction had taken place at all.

so the bank put in a ticket with zelle, to see if they can figure out what is going on. 🙄

THEN i got email back from woocommerce, which informed me that the woocommerce payments plugin wasn’t completely set up on my site, and that no account had been created. i checked, and the only part of the plugin that “wasn’t installed” was the part where i create an account — WITH STRIPE — so that i can use the plugin to process credit cards… but that’s why i’m using the plugin to begin with: to GET AWAY FROM STRIPE… and besides all that, i am not interested in stripe, i’m interested in zelle, which DOESN’T require that i sign up with stripe… AND i already HAVE a stripe account, and a stripe payment gateway plugin that is completely separate from woocommerce and zelle, and (for the moment, anyway) it appears to be working fine.

i gave them (some of) the information they were asking about, and fudged the rest, but it appears that they lay off work around 4:30 or so, so i anticipate not hearing anything from woocommerce until AT LEAST tomorrow. 🙄