WTF valley medical?

today i got an email from valley medical center that said they had refunded a payment of $146.21…

they don’t tell me WHAT the payment was for, or WHY it was made in the first place, and the only way to ask questions about it is to login to my valley medical “MyChart”, type out the question(s) i have, and wait for up to 48 hours for a reply that is USUALLY an automated reply, prompting more questions than it does provide answers.

if they REFUNDED almost $150, they must have charged it for something, but going through my medical expenses for the past year doesn’t give me the first clue, which makes me wonder why it was paid in the first place? and, of course, the answer would be that if i did NOT pay it, they would have sent my account to collections because of non-payment. 😒

but, because i can “afford” it, i guess i should be happy that i am getting a refund, because if i wasn’t, it would already be paid and i would never know the difference.

😒