quoth the web developer: I’m going to guess, they’re going to come back and tell us they see nothing wrong. However, they will modify the server and then when I get back in there to test it again, it’s going to work. They just have a problem admitting when they’re wrong so they’ll fix it but tell us that it works fine.
quoth i: i don’t care how it’s fixed, i just want it to be fixed.
they have access to the dashboard, but they’re in a different time zone, so i have to be patient. 😒
ETA: i just got an email notification that says: A user with username “webhost-python” who has administrator access signed in to your WordPress site.
and then a note from YET ANOTHER technician who i HAVEN’T TALKED TO BEFORE (😠), who, apparently, tried the login, looked through the ticket history and decided that they don’t know enough to do anything about it, saying “I will assign this to our developers and they will get back to you.”
so, it begins…