i have recently discovered that i have been ripped off by two different companies since december. the first one was the host servicie that i was so excited about a few months ago, 1&1 internet, who, i have since discovered, earned an "F" from the Better Business Bureau for “Number of complaints filed against business, Failure to respond to complaints filed against business, Number of complaints filed against business that were unresolved and Overall complaint history with BBB”. they “bait-and-switched” me into a contract for hosting services that ended up costing 12 times more than i would have agreed to, and then, in spite of the fact that their headquarters is in germany, they claimed to not understand when i told them that 4/10 didn’t mean the 10th of april, it meant the 4th of october…
the second company is Pipeline Data Processing, otherwise known as SecurePay, which also has an "F" from the BBB, has a reputation for holding funds, and charging you for things after you’ve already cancelled your account – like they did with me. and they said that it was all in the contract i signed, but i never signed a contract. the contract they sent me when i complained about the $300 withdrawal had a scan of my signature that could have been off a check or something… but i NEVER signed a contract. i was actually lead to believe that there wasn’t going to be any long-term contract.
the thing that pisses me off so much, though, is the fact that i would have learned about these rip-offs simply by typing the name of the company and the word “complaints” into google. instead, i figured that it was okay because the people sounded sincere, and signed up with both of them, and got ripped off. i am not immune to the very big stupid… 😡
i’m going to have to close my business account and open another one, because of pipeline data processing’s propensity for random charges well after my contract was cancelled, i’ve already got an investigation going at the bank, and the pipeline representative recommended that we file a police report for fraud, because they weren’t going to look into it otherwise.