Category Archives: clients

clients, weird people

another weird incense customer…

i’ve had an incense customer since 2018. he has always ordered the same variety of incense and nothing else, and, except for his first order, which was for three boxes, he regularly orders 10 boxes at a time… but that’s not the weird part.

the weird part is that, apart from the time between 2020 and 2021, when his orders all came from the same location, he has ordered from a different residential location, in two different states, EVERY SINGLE TIME…

and, as i said, he regularly orders 10 boxes of the same variety of incense at a time. 😕

makes me wonder… is he an AirBnB owner, or something like that, and is stocking up for his residences? is he a renter that burns incense so much that he has been evicted, and has to find a new place? is he ordering gifts for random people? what? 😵

clients, frustration, hybrid elephant, incense of the month club, pictures

so, there’s this…

220112 ΣΩΤΗΡ ΚΟΣΜΟΥ button
220112 ΣΩΤΗΡ ΚΟΣΜΟΥ button
so there’s this, which is a prototype (flong!) of a 1½" button for next month’s IOTM VIP goodie…

however i’m not sure about it. it’s an absolutely delicious double (or triple!) entendre, for those few who “know about such things”, but how many people spent the first 30 years of their lives studying obscure religious facts? and, i’m afraid it could be taken to be VERY offensive to… um… just about anybody else…

under normal circumstances, i wouldn’t care in the slightest, but this is, allegedly, representing my business, and i would be sending them out to people who don’t know me…

[ETA 220114] — it’s an 18th century drawing of what the ancient roman god Priapus might have looked like. ΣΩΤΗΡ ΚΟΣΜΟΥ (soter kosmou) means “Saviour of the World”, and it was usually inscribed below the penis face. however, in a bizarre twist, the figure of “a man with the head of a rooster and an erect penis for a beak” may have also been a representation of st. peter, in which case, ΣΩΤΗΡ ΚΟΣΜΟΥ refers to jesus. it’s one of the reasons a penis is sometimes referred to as a “peter”. 🤣

clients, music, pictures, the beach, tuba

420 update

i’m getting closer and closer to divesting myself of all of my web hosting clients. i’m hoping that my last day of hosting anybody except me, and people directly related to me (i.e. my wife and son) will be 190430. i’m still trying to get two domains off my server, and then there will be one, which i don’t know whether they are going to find a new server, or whether they are just going to let it die. either way, it’s SEP and i don’t have to worry about it…

although i am… 😒

we came back from the beach. it rained a lot. i planned on taking mushrooms, but it rained, so i didn’t. i did spent a lot of time sleeping… and other passtimes:

190408 drawing
190408 drawing

like drawing…

190408 picture
190408 picture

although the dog moved by the time i took the picture…

and, given that it’s the first time that i’ve drawn anything other than doodles since my injury, i kinda like it…

then, we came home, and went to a concert by The University of Washington Harry Partch Ensemble, with authentic Harry Partch instruments:

190413 Harry Partch Instruments
190413 Harry Partch Instruments

the instruments are the Cloud Chamber Bowls, the Adapted Viola, the Adapted Guitar III, The Kithara II, the Spoils Of War, the Bass Marimba the Harmonic Canon, the Surrogate Kithara, the Diamond Marimba, the Marimba Eroica, the Koto, and the Chromelodeons I and II

190413 Spoils Of War
190413 Spoils Of War

a close-up of the Spoils Of War, with the Cloud Chamber Bowls in the background, and the Diamond Marimba in the foreground

190413 Modified Viola music
190413 Modified Viola music

it’s STANDARD NOTATION!!! just sub-scripts and super-scripts to define the microtones and the rythmn… i never would have guessed… but, at the same time, when you’re already working with music that is THAT DIFFERENT from what we, in the west, think of as “normal”, i suppose it’s a lot easier to not have to learn a new way of notating that “abnormal” music, as well…

it turns out that the current Harry Partch Foundation is located at the UW, and all of his instruments are housed there. again, i never would have guessed, but… wow.

i told monique, when we walked into the concert hall, that they had not played a note and i was already ecstatic.

i started my third session of my circus class. it’s a “basic circus skills for handicapped adults” class — mostly people with parkinson’s — but, because of the fact that i took to unicycle, i started a unicycle class, as well:

190419 my very own unicycle!
190419 my very own unicycle!
at first, i borrowed a unicycle from one of monique’s co-workers, but it was too short, so i went on craigslist and bought an almost-new, used unicycle, that was exactly the same size wheel but a longer seatpost, that is now my very own, personal unicycle.

i have this vision — my training from the flybottle class would say “fantasy” — of what i want to do with the unicycle: there’s this guy, in portland, who is known as “The Unipiper”. he rides around portland, on a unicycle, playing a flaming bagpipe.

i’ve wanted to make a flaming tuba for a long time. i’ve got all the necessary materials to make a flaming tuba. all i have to do is learn to ride a unicycle, and i can be “The Tubacyclist”.

i hope to be relatively stable on the unicycle by OCF this year. i’m GOING to do this! 🐉

clients, dead people, frustration, rants, stupid people, the battle of the computer, the very big stupid

oy! 😖

the continuing saga of the mailing list fiasco has reached a new plateau:

so, it started out that one of the subscribers to the list sent a message to the list that didn’t go through, for some unknown reason (demons).

when his message didn’t go through IMMEDIATELY — as he was used to them doing — he started looking around for other addresses, and he found two of them. one goes to the list owner, and one is a “machine only” address that sends bounce notices to the owner. it is not for sending email TO, and it is definitely not for sending mail to when your message doesn’t go through, because that triggers the MTA on the user end to blacklist your message.

i found out about this whole fiasco about 6 hours into it, when he sent mail to my personal address, asking me if there was something wrong. i noticed that he had sent mail to the machine-only address, and got blacklisted by micro$awful, so i wrote to the host provider to see if there was something that could be done to reverse the problem.

the host provider’s response was to accuse me (and my mailing list) of sending spam, and they have a zero-tolerance policy when it comes to sending spam. 😒

they generously offered to set me up with a new IP address instead of arbitrarily closing my account, but the new IP address they gave me didn’t have a PTR (pointer) record, or a RDNS (Reverse DNS) record, which only made the machine that controls the email list mad, because usual mailing lists have a PTR and a RDNS record, and the end result was that i was blacklisted by a number of services with which i have been exchanging emails without a problem for years.

fortunately, these other services were ones for which i could submit delisting requests myself, which takes the host provider and their sensitivity about spam and spammers out of the loop.

nevertheless, i started losing patience, and i might have said some things in my communications with the host provider which ended up making things a whole lot worse, ending up with yesterday, when they asked me to move my web sites to a different host provider immediately.

at EXACTLY THE SAME TIME, the PTR and RDNS records that they installed on my new IP address took effect, which meant that i can no longer send email from my local email client, because it’s not the same server that my VPN has been talking to for more than a year, and i lost it. i didn’t actually curse at them, but i did everything but that.

while i was in the process of figuring out that it was my VPN that was my primary problem, i had, simultaneously, to explain the mistake to the guy who sent the original message, re-assure the members of the mailing list who were trying — and failing — to send messages to the list that they weren’t actually the problem, despite the fact that their email addresses were not interacting correctly with the mailing list, and fend off the more and more insistent demands that i leave, immediately, from the host provider.

long story short, i didn’t sleep very well last night. 😠

at about 3:30 this morning, i finally wrote a letter to macque, saying that i was no longer able to host the web sites he has me hosting, i was no longer able to maintain the mailing list, and that i was retiring from the hosting business.

then i checked, once again, with micro$awful, and determined that I HADN’T ACTUALLY BEEN BLACKLISTED AT ALL!

the WHOLE THING had been caused by “demons” in the machine! 😖

and, to top things all off, we’re scheduled to go to the beach for a week, starting monday, which meant that, if i was going to move, i would have to find a new host and give them the information they need to move my web sites in 3 days, or wait a week, and do the same thing when i got back from vacation. both of these options made going on vacation TO BEGIN WITH not a very exciting prospect, and i was getting severely depressed about it.

and, to put the cherry on top, it turns out that sketch, the drummer for Snake Suspenderz, died yesterday, which made me even more depressed… primarily because he, being dead, didn’t have to worry about all the CRAP that has been going on in the world, while i, being not dead, had to deal with seven times MORE CRAP and had no say in the matter, whatsoever.

then, things started to get better… kind of…

the first thing that happened is that, when i told them that i would be moving my web site in two weeks, that micro$awful hadn’t really blacklisted my IP address, and that i had dumped the client that had caused the whole fiasco, they let up a little bit, and allowed that, since i had paid access until july, that i could stay until then. with a bit more discussion back and forth, they relented even further, and allowed me to keep my web sites where they are.

but i’m still giving up being a host provider for people who don’t know how it works, because it’s WAY too stressful.

so, in the end, i can go on vacation without having to worry about internet SHIT, either while i am on vacation, or after i get home; i will no longer have to deal with people who don’t know doing things that they shouldn’t do and feeling awful about it afterwards, and i won’t ACTUALLY have to move my web sites that aren’t going away anyway (which is an entirely different ball of wax)…

but sketch is still dead, which means that, either, Snake Suspenderz will break up, or that we will find a new drummer… neither of which are very attractive alternatives at this point.

clients, frustration, health, moisture festival, philharmonic, rants, stupid people, technology, the beach

hrmph!

i am done with the moisture festival for another year: 13 shares. we’ll see what a share costs in about a month, but i’m not holding my breath.

during the fremont phil part of the run, i broke my tuba: the mouthpiece receiver came loose, which made playing the instrument sort of interesting, but not absolutely impossible, which is why i took it to the repair shop today, instead of when it happened.

i’m still recovering from the flu. i’ve got a persistent cough which, according to what i’ve read recently, may never go away, although it seems to be, so i don’t know yet.

and, while i was busy with the moisture festival, a subscriber to one of the mailing lists i maintain, who has an email address at micro$awful, unknowingly sent email to the wrong address, and got the mailing list blacklisted from sending to addresses at micro$awful. the host provider’s response to this was to believe micro$awful, and to say that if i don’t move the mailing list to a third-party, commercial SMTP provider, that they were going to refuse to provide service to me any longer. i don’t want to do that, but i am running out of other choices very quickly, and informing micro$awful that their automated blacklister made a mistake is almost impossible. i’m getting really tired of dealing with other peoples’ screw-ups, and, once again, am debating whether or not to just toss all of my “web clients” except for my wife, and just deal with my own domains. it would be so much easier than explaining stuff to people who don’t understand, who don’t pay attention, and who do continue to do the stuff that makes problems happen which i can’t fix.

now that the moisture festival is over, i’ve got a band-mate’s saxophone to work on for a couple days, and moe and i are going to the beach in a week or so. hopefully that will give me the chance to get back to normal for a while. 😒

clients, incense, malfunctioning people

W. T. F??

so, i’ve got a new customer.

he’s from india. he’s a doctor. he wants me to ship him $100 worth of incense that, it is my understanding, is VERY easy to find in india, but which is practically impossible to find in the united states… in fact, as far as i can tell, mine is the only on-line, retail store in the united states which sells it…

here is a guy, who is 150 kilometers away from the manufacturer of this incense, who wants me to ship $100 worth of this exact, same incense to him, from half way around the planet…

W.T.F??!? 😕
clients, house stuff, moisture festival, snake suspenderz / alive, spoons, tuba

aaaaaand, that’s a wrap!

the 9th annual moisture festival is history, and i’m currently wallowing in post-moisture festival exhaustion and depression, but i can’t let that keep me from doing stuff, because there is a lot to be doing…

moe came home yesterday and discovered that the thermostat had gone crazy and it was 91° in the house, which, combined with yesterday’s 60° temperature made it pretty damn toasty in the house, and no matter what she tried, the furnace simply would not shut off… so she killed the electricity, and opened all the windows, which meant that when i got home at 12:30, moe was asleep, having thrown off all the covers, and all the windows were open… which was really confusing, considering the weather the past few days… anyway, this morning i got up and researched getting our thermostat/furnace fixed/replaced. 😐

not only that, but i’ve got a computer to rebuild for my older, brain-injured client, which involves going over to his house and digging through the guts of his old computer to get part numbers, and specs so that when the computer i build for him actually gets to him, it will be compatible with what he’s already got… apparently just replacing the power supply wasn’t good enough. the power supply works, but the computer still doesn’t boot, and the guy who built the old computer says that the mother board is fried. he recommended getting an entirely new computer (starting at around $700) but i figure i can probably get a new mother board for around $250, build the computer around that, and save my (already low- and limited-income) client around $400.

and, i’ve got to go meet with the surly, moody son of the guy who got killed in the auburn top food and drugs last year, because he wants me to design a logo for his car-repair business… which would be fine, except that he wants to get this logo made into a rug, and he wants details about which i know absolutely nothing, so it’s going to be really interesting designing a logo that will both be to his liking, and be able to be made into a carpet… but the fact that i’m going to be doing work for him is good, because it means that i will be able to hit him up for some repairs on my car: the brakes are in need of new shoes, and there’s still this annoying loose-belt sound when i first start up the car in the mornings…

and snake suspenderz is gearing up again: we’ve got a gig at the can can on the 22nd, and, probably, we’re going to be busking at either the ballard or the fremont sunday market on the 15th, plus we’ve got a couple of rehearsals before then…

AND i’ve got a new tuba to figure out, because it is not the same as my old tuba… i imagine that a lot of learning it will be simply playing it and figuring out what the new fingerings feel like, but along with everything else, it’s going to be a major chore…

spoons… i don’t have them… 😕

clients, family of origin, forward into the past, genealogy, hybrid elephant, moisture festival, sousaphone

the week in review

i completed the replacement of the lead pipe on the ugly sousaphone. i have yet to replace the water key, and patch the split third-valve upper tubing, but those things shouldn’t take long at all, and then i will be able to deliver the ugly sousaphone to its rightful owner (thaddeus), who will, then, hand over to me the double B-flat tuba seen here… and i will play the HELL out of it! 8)

i was contacted by a person who claims to be my grandfather’s half-sister… but she’s around the same age as me… and for someone who might not be who she says she is, she certainly has an over abundance of trivial information and unimportant, but entirely, independently verified facts about people who would otherwise be completely unknown, so at this point i tend to agree that she’s probably my grandfather’s half-sister… but, because of the fact that my family is all that’s left of a bunch of massively inbred yokels and hillbillies, she hasn’t cleared up any of the “family mysteries”, and, in fact, has come up with several new ones that will, likely, never be completely understood, because they have to do with my family, who, traditionally, ignores, berates, or tries to shout down anybody (like me) who says that the way they live is not the best. rosemary, my great aunt, is also a child of the ’60s, and has a hippy heart, which is probably why she survived this long without doing the traditional family thing and going crazy.

seriously… there’s a family history going back almost 200 years, of family members getting killed or maimed by insane people, some of whom have also been family members… weird… 😐

the moisture festival has been going well, but i haven’t started playing shows "for real" yet, despite the fact that i have already played 6 shows with two different bands… starting on saturday, i have 12 shows over the course of 8 days, with two different bands, so i’m going to be more than ordinarily busy. until then, i’ve got a rehearsal this evening, and a rehearsal tomorrow evening, and probably a rehearsal either wednesday or thursday.

i got the business cards i made for chris, which look astoundingly good, given the fact that the phone number is deliberately off center… supposedly he’s going to get back to me on a postcard, for which i sent out a preliminary draft on tuesday, and talked with him on wendesday, but haven’t heard anything since. i don’t want to hassle him too much, though, because apart from having a more-or-less full time job, he’s also got a new clinic that he’s in the process of opening up… at the same time, this postcard is “time sensitive” at this point, and i don’t want to wait too long, or i won’t be able to get them printed in time.

clients, moisture festival, musical instrument repair, philharmonic, printing stuff, snake suspenderz / alive, sousaphone, spoons

okay, here it is, all at once…

because the next few weeks are going to be tremendously busy, and i’m not sure how much time or energy i’m going to have for trendy computer gizmos…

i’m getting ever closer to finishing the repair work on thaddeus’ E-flat sousaphone, for which he intends to give me (on the condition that, when he absolutely NEEDS a tuba, it’s his) a BB-flat tuba that he is in possession of, which used to belong to hokum w. jeebs. i’ve finished the “hard” part, which was actually procuring the correct piece (the “mouth pipe” or “lead pipe” pictured here). the rest of the process, of course, is soldering everything back together… which i have done before, but it was a LOOOOOOOONG time ago, before my injury, and so i’m a little nervous about the whole thing… one of the good things, that i need to remember, is that this is thaddeus’ UGLY E-flat sousaphone, despite the fact that the lead pipe is brand new and shiny, and pretty much anything i do to it doesn’t really matter, as long as it’s playable when i get done… and it WILL be playable, i guarantee that… 8)

then, i’ve been working with chris, who owns neighborhood acupuncture, making a business card, and i’ve been going back and forth with him for about a week. he keeps leading me to believe that he’s ready to send it off to get it printed, and then, at the last minute, there are a bunch of minor changes… which wouldn’t be so bad if chris was more accessible by email, but he’s not… he makes changes, and then he might not check his email again until tomorrow… and if he really needed the business cards “last week” (as he assured me, when i asked him), that’s not the way to get it done…

also, while i was in seattle dealing with the illusion that chris’ business cards were ready to send out, my elderly, brain-injured client called me with news that his computer suddenly quit working. from his (hazy, inaccurate) description of what had happened to his computer, i deduced that he was very likely having power supply issues. so when i was done at chris’, i went to capitol hill and took out my client’s power supply which i suspected had gone tits-up, and took it down to RE-PC, where i confirmed that it had, indeed, gone tits-up: the guy plugged it in, listened to the (annoying, high-pitched) noise it was making, and said that it had at least two blown capacitors. so i recycled the old power supply and bought a new one, which i’m going to put in tomorrow, after the snake suspenderz rehearsal.

AND there’s the moisture festival, which starts on thursday. i’m playing 13 performances over 24 days with the fremont phil, and 4 performances during the same period of time, with snake suspenderz, two of which are “fluffing” the crowd pre-show, and two of which are on the stage with the rest of the performers.

so, without further ado, i’m going to morph into my alternate personality, one of the busiest low-brass players on the west coast… 8)

clients, geek stuff

how secure is my password?

It would take a desktop PC About 408 thousand years to hack your password

i feel a little more secure, despite the fact that it also gave me two warnings about how easy my password was to crack (“Your password looks like it might just be a word and a few digits. This is a very common pattern and would be cracked very quickly.” and “Your password only contains numbers and letters. Adding a symbol can make your password more secure. Don’t forget you can often use spaces in passwords.”) but at 408 thousand years, it would still take a while.

i’m going to have to suggest this site to my elderly, disabled client whose password would take about five minutes to crack (if that)…

clients, meta, web design

security for the paranoid

2 Comments

You have been poking around where you shouldn't have been, and are now BANNED from Hybrid Elephant!i’ve been reading all about the hacks that are common on wordpress and OSC software recently and getting paranoid again. a while ago – after i was hacked the first time – i did some basic things to help me deter hackers: i renamed the OSC administration folder to something less obvious, and i wholesale deleted my file manager (which i never used anyway), but that did little to asuage my raving paranoia, so, along with more standard and practical approaches, like .htaccess, i have also installed a number of things to dissuade unfettered poking around my server, including (but not limited to) exploit scanner, NoSpamNX, and Simple Trackback Validation on my wordpress installation, and IPTrap, OSCSec, SiteMonitor and SecurityPro on my OSC installation.

i’m particularly proud of the “Banned” page, which you can find if you go poking around my server looking for links that you probably shouldn’t have… 👿

but despite all of this experience-based prophylactic action, i’m still paranoid, and it doesn’t help that my more sophisticated clients are expressing their paranoia as well.

bssb, clients, malfunctioning computers, philharmonic, technology

update

i didn’t have a rehearsal yesterday, because it’s the “sousa-torium” (i.e. the break between sousa’s birthday and march or so, when we start rehearsing for next year. also, i don’t have a rehearsal tonight, because kiki’s going to the memorial for george shangrow, and anyway, they’re changing the whole story around (big surprise) so they don’t need the band, which is good because i could use the time off. it will also give me time to design a xmas postcard for the BSSB, which we are going to try to do again this year.

i went to help out my brain-injured client again yesterday. he had somehow added a wiget that he didn’t want to his panel. he said he didn’t, but i certainly didn’t put it there, and he’s the only other person to have access to the hardware, so i tend to believe that he did it in spite of what he says. after talking with tamzin, who also has aged, brain-injured clients, i bit the bullet and locked the panel, so that he can’t do it again. it’s obvious that he doesn’t really know what he’s doing about half of the time, and to leave “secret” methods of modifying the interface does more harm than good. also, he apparently has a preference for the “kickoff” style menu, rather than the “classic” windows-style menu, which is a good thing to remember.

something went wrong with one of the stylesheets and suddenly the login page for my blog looked all wonky. the last time this happened was a couple of years ago, when my blog was hacked, so i was pretty worried. i checked, and the blog didn’t appear to be hacked in the same way it was before, but still: the error i was getting was “Failed to load login.css” and i could see that login.css was there, and i looked at it and it looked the way it was supposed to… so i went to the wordpress “support” site, which is probably good for some people, but i have never gotten a usable solution when i have gone there with problems with my wordpress installation. nevertheless, it’s a place to start, so i did. i waited two days and nobody responded to my query… 😐 so i then logged into IRC, went to #wordpress and asked there. the guy who (finally) responded asked if i had tried uploading the file from a backup.

d’oh!

once i had uploaded and replaced the stylesheet, everything went back to the way it’s supposed to be.

clients, technology, to do

getting things done

3 Comments

today i went to somebody’s house in kent to drop off some coaxial cable, then i went to firwood, a suburb to the south of tacoma, to get parrot food, then i went through puyallup to milton, where i picked up an order for busines cards from a client, then i went into federal way to go to costco for groceries and gas before completing the grand circut home. once home, i prepared the artwork for the business card, and placed the order at the printers, did the laundry, and took out the trash.

i’ve got to take photos, and paste up a new page of printing examples for the Hybrid Elephant web site. i’ve got to figure out how to make, and then implement an updateable calendar for the BSSB web site.

i’ve mentioned my aged, brain-injured client in the past. this time he had me come over because, he admitted when i got there, he “got mad” at his computer, recently, and started randomly right- and left-clicking his mouse in an attempt to get it to do something (he never did tell me exactly what). the big result, which i’m still not exactly sure how he pulled it off, was that instead of kubuntu 9.whatever that i had installed for him, he now has a fresh, clean installation of kubuntu 10.04… and a whole bunch of “panels”, which are the linux equivalent of what, on windows, is called the “task bar”, and of which you can make as many as you want, that all do different things if you’re so inclined.

my client knows nothing about how all of the panels got there, he said that he was trying to get a popup window to go away. he did have “knotes” running, which makes popup “sticky notes” on the screen, and he had several dozen notes containing nothing but a date, that were all minimised.

i was a little taken aback that he had apparently successfully upgraded the system, but if nothing else, it’s a testament to how easy linux is to upgrade. once i got him back to a reasonable number (which, in his case, is one) of panels, deleted and removed the “popup” notes, and the KDE “desktop sharing” application, which had apparently been installed with the upgrade, and had him up and running again in about 20 minutes. i didn’t actually lock the panel – which would prevent him from “getting mad at the computer” and randomly changing things, and which i could have done fairly easily – because i don’t want to limit his exploration of the computer. if he’s aware of the fact that “getting mad” at the computer doesn’t automatically ruin the computer, my guess is that he’ll be a lot more willing to “poke around” the computer without getting mad…